Card Payments Product Owner, Senior Associate

Lead end-to-end product delivery for Pay Chase Payments’ digital credit payment UX and platform while partnering cross-functionally to build scalable, resilient, customer-led payment experiences. Our team owns the digital UX and platform experience that enables customers to pay their loans, leases, and lines of credit. With a strong commitment to scalability, resiliency, and stability.

As a Product Owner on the Card Payments team, you will help innovate new product offerings and lead the end-to-end product lifecycle. You will serve as the voice of the customer, building profitable products that deliver meaningful customer value. In this role, you will guide successful product launches, gather and incorporate feedback, and ensure top-tier client experiences. Your work will span a wide range of initiatives—from improving efficiency and ease-of-use across our payment platform, to developing new payment features, to partnering with key co-brand stakeholders. You will collaborate closely with cross-functional teams to deliver high-quality experiences that exceed customer expectations—on a team with a culture that is collaborative, curious, and empowering.

Job responsibilities

• Develops product strategy and vision that delivers customer value
• Leads discovery and market research to identify customer needs and translate insights into the product roadmap
• Owns, maintains, and evolves the product backlog to support the strategic roadmap and value proposition
• Defines and tracks key success metrics (e.g., cost, feature adoption/functionality, risk posture, reliability)

Required qualifications, capabilities, and skills

• 5+ years of experience (or equivalent expertise) in product management or a relevant domain
• Strong knowledge of the product development lifecycle
• Proven ability to lead product lifecycle activities, including discovery, ideation, strategic development, requirements definition, and value management

Preferred qualifications, capabilities, and skills

• Experience operating in a highly matrixed, complex organization
• Experience in Payments and/or the Credit Card industry