Care Advisor - Chronic Care Management Program
At Aylo Health, we work together to enrich the health and well-being of every life we touch. Our mission is to make quality healthcare simple and convenient. Because healthy people can do amazing things!
We offer a work environment that values the creation of lifelong relationships, while also providing opportunities for growth and career development. We strive to care for each other with the same passion with which we care for our patients. Aylo Health offers competitive pay to team members who provide high-quality care, while delivering an exceptional patient experience.
Position Profile
We seek a compassionate and detail-oriented Care Advisor to join our Chronic Care Management (CCM) team. The ideal candidate will provide comprehensive care coordination and support to patients with chronic conditions, ensuring they receive optimal care while meeting quality metrics and program goals.
Required Qualifications
- Medical Assistant certification strongly preferred
• Minimum 3 years of clinical experience in a healthcare or healthcare office setting
• Strong knowledge of chronic conditions and care management
• Proficiency in Electronic Health Records (EHR) systems and familiarity with clinical workflows
• Excellent communication and interpersonal skills
• Experience in patient education and care coordination - Strong problem skills and the ability to operate independently
Key Responsibilities
- Conduct regular check-ins with the assigned patient panel via telephone
• Develop and maintain comprehensive care plans
• Coordinate care between healthcare providers and services
• Document all patient interactions in EHR system
• Monitor and track patient progress and compliance
• Identify and address barriers to care
• Provide patient education on chronic condition management
• Meet monthly performance metrics and quality goals
Additional Information
Location: Remote, preferred in the state Georgia or neighboring states
Employment Type: Full-time
Benefits: Competitive salary, comprehensive benefits package including medical, dental, vision, 401(k), paid time off, and professional development opportunities.
Aylo Health is an Equal Opportunity Employer