Care Assistant (Residential Services)

POSITION SUMMARY:

The Care Assistant is a member of the interdisciplinary care team responsible for supporting clients throughout their admission, residential stay, and transition from the program. Working collaboratively with nursing staff, behavioral health clinicians, substance use disorder counselors, case managers, and medical providers, the Care Assistant helps ensure a safe, welcoming, and recovery-oriented environment while promoting high-quality client care and positive health outcomes.

The Care Assistant is responsible for coordinating admissions, conducting intake activities, obtaining and documenting vital signs, supporting medication reconciliation and medication storage processes, facilitating daily programming, maintaining accurate documentation, and communicating client needs to the interdisciplinary care team. The Care Assistant also assists clients with orientation to the residential program, wellness activities, life skills development, and coordination of medical services as needed.

SPECIFIC DUTIES:

Client Admissions & Intake

• Coordinate client admissions and complete intake documentation.
• Welcome and orient new clients to the residential program, facility, daily schedule, and program expectations.
• Assist with completion of admission paperwork and required consent forms.
• Conduct client belongings searches in accordance with organizational policies and program procedures.
• Prepare client rooms, hygiene supplies, and admission materials.
• Assist clients with settling into the program and addressing immediate needs.

Client Care & Recovery Support

• Obtain and accurately document vital signs.
• Observe clients throughout the shift and promptly report changes in condition or safety concerns to licensed staff.
• Communicates client concerns, requests, and needs to the interdisciplinary care team.
• Encourage client participation in treatment, recovery activities, and wellness programming.
• Facilitate or assist with life skills, wellness, psychoeducational, and recovery support groups as assigned.
• Promote a respectful, trauma-informed, and recovery-oriented environment.
• Support clients with daily living activities consistent with program expectations.

Medication & Medical Support

• Complete medication inventory and documentation during admission and throughout client stay at Residential program.
• Assist with medication reconciliation by collecting medication information for review by licensed staff.
• Secure, count, and document client medications from Provider patient plan according to organizational policy.
• Coordinate medication refills with pharmacies under established procedures with providers and nurse (If available).
• Prepare clients for medical appointments and assist providers during admission via medical visits as requested.
• Coordinate provider visits when clients require medical evaluation and attend huddle for intakes of clients.

Documentation & Care Coordination

• Maintain accurate, timely, and complete documentation in the electronic health record.
• Document client observations, interactions, admissions, medication inventories, and program participation.
• Participate in daily interdisciplinary huddles and care team meetings.
• Communicate effectively with nursing staff, behavioral health clinicians, substance use disorder counselors, case managers, and providers regarding client needs.
• Assist with referrals, follow-up appointments, and discharge planning and transportation support as assigned.

Program Operations

• Assist in maintaining adequate supplies and inventory.
• Ensure client care areas remain clean, organized, and prepared.
• Monitor medical and programming equipment and report maintenance concerns.
• Participate in quality improvement activities and required staff training.
• Travel between CMC locations as assigned.
• Perform other duties as assigned.
• Support with Meal preparation and Food ordering.