CARE - Communications Trainer (MOA Pasay) | Onsite
Work Setup: Onsite (MOA Pasay)
Required Educational Attainment:
- Finished 2 years of College Education (No back subjects)
Required Experience:
- At least 2 years of tenure in the BPO industry
- At least 1 year of experience as a Trainer, QA, or SME
Responsibilities:
- Craft and execute annual business strategies for the CARE Team that align with the overarching goals of the unit.
- Lead the design, development, and rollout of a robust CARE Team framework and associated processes and tools that proactively meet the language, cultural, industry, and transaction management needs of Operations.
- Effectively convey the mission and activities of the CARE Team to both Clients and Operations/Support Groups.
- Champion the ongoing enhancement of the CARE Team’s Programs by leveraging both quantitative and qualitative analyses of set objectives, performance outcomes, and industry best practices.
As published by workable
First name, Last name, Email, Headline, Phone, Address, Photo, Education, Experience, Summary, Resume, Cover letter, How did you know about this position?, How many months of BPO experience do you have?, Please indicate the exact number of BPO experience you have in months (i.e. 36). If not applicable, indicate 1., Based on your prior BPO experience, please select ALL lines of businesses that you've already supported below. For those without experience, please select N/A., What is your highest educational attainment?, What course/s did you take up in college and/or in TESDA? List down all that applies (i.e. BS Accountancy, Manufacturing). If you did not reach college or take a TESDA course, kindly indicate N/A., Which location are you residing in? (City of Residence), Which location do you prefer working in?, When is the soonest you are available to start working?, How much was your last monthly compensation package (in PESO)? (i.e. 16000), How much is your expected salary (in PESO)? (i.e. 18000), What time between Mondays to Fridays, 9am to 5pm, are you available for a phone call?