Care Coordinator

External Posting # 2558 2026

This posting will remain open until filled with first review of candidates 8/6/2026.

Purpose of Position

Position provides care coordination services to individuals. This includes the provision of case management, evaluating and assessing the success of services provided, recommending other services that may be useful, and related work as apparent or assigned. Position is responsible for using a holistic approach to complete individualized assessments and develop and implement plans to enhance and protect the quality and dignity of life for the diverse population served.

Basic Performance Expectations of all Todd County Staff

• Serves as a positive example to other County personnel with regard to workplace actions, decisions, work skills, attitude and adherence to workplace policy and procedures.
• Has strong communication and interpersonal skills, is honest, fair and dependable.
• Embodies teamwork and cooperation within and across County departments and with the public.
• Communicates effectively with the Department Head and keeps supervisor apprised of important matters ongoing in the department.
• Respect all colleagues, co-workers, board members and the public and lead those around you to do the same.
• This position requires regular and timely attendance in accordance with the department schedule.
• Performs other duties as assigned or apparent.

Position Specific Essential Duties and Responsibilities

The following duties are normal for this position. These duties are not to be construed as exclusive or all-inclusive. Other duties may be required as assigned. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

• Assess clients in the home, other place of residence, office, or community facilities.
• Develop, implement, and evaluate care coordination plans; authorize services for delivery by others involved with a client, define initial and ongoing measurable goals and objectives for individuals.
• Provide care coordination, coordinate and encourage direct services and advocate for clients and families.
• Coordinate the determination of eligibility and level of services needed for identified clients.
• Provide education to families about activities that promote a higher level of wellness and reduce the risk of disease and injury, including environmental health threats.
• Coordinate internal and external client referrals; gathers documentation to assist clients in obtaining services and accessing community resources.
• Communicate with providers and coordinate for the provision of services as indicated by the client's individualized plan.
• Document and maintain client records as required by department policy, state and federal regulations.
• Complete MnCHOICES Assessments.
• Participate in care conferences.
• Interpret department or county policies or other agencies' standards or requirements and coordinate services with others to achieve effective and efficient services.
• Participate in case appeals when necessary, including preparing documentation and providing testimony for legal proceedings when needed.
• Participate in community events as requested, such as health fairs, forums, and groups which may occur weekends or evenings.
• Strictly observes all data privacy laws.
• Complete agency, state and federally required documentation related to client activity, according to identified timelines.
• Provide health plan contracted services follow up for individuals.
• Participate in community assessment and planning as requested.
• Participate in quality improvement and department strategic planning.
• Community resource, information and referrals.
• Others duties as department may implement.

The following is a list of services that shall be assigned depending on the incumbent’s credentials or licensure and agency needs, with consideration given to employee strengths.

• Long Term Support Services, MnCHOICES & Relocation Services Assessment
• Provide service coordination for a variety of healthcare programs, including MN Senior Health Options (MSHO), MN Senior Care Plus (MSC), Special Needs Basic Care (SNBC), Elderly Waiver (EW), Alternative Care program (AC), Essential Community Supports (ECS) and Community First Services and Supports (CFSS).
• Provides service coordination for Community Alternatives for Disabled Individuals (CADI), Community Alternative Care (CAC), Brain Injuries (BI) waivers.
• Participate in public health emergency preparedness activities, as appropriate or allowed based upon degree and licensure.
• Duties that may be assigned to incumbents holding a valid Nursing license include:
  • Public Health Nursing Clinic services.
  • Provision of nursing procedures supportive to physical health such as medication management, injections, use of physical health monitoring devices and medical screening such as pulse oximeter, and blood pressure reading.