Care Coordinator

What We Offer

• Comprehensive benefits including health, dental, vision, and retirement plan

• Generous paid time off and holidays

• Career growth with one in three positions filled internally through promotions

• Extensive training in Wraparound care, crisis planning, and youth behavioral health

• A collaborative and mission-driven environment

• Recognition as both a Certified Great Place to Work and one of Massachusetts’ Top 10 Employers

What You’ll Do

As a Care Coordinator II, you’ll use your clinical expertise to conduct assessments, facilitate care planning, and guide a multidisciplinary team in providing intensive supports to youth and families. You’ll play a central role in helping families access services, build stability, and achieve their goals.

• Conduct initial and updated assessments, including CANS, CRAFFT, diagnostic assessments, and Serious Emotional Disturbance (SED) determinations

• Convene and facilitate Care Planning Team (CPT) meetings to develop and update Individualized Care Plans (ICPs)

• Work directly with youth and families to identify strengths, needs, and strategies for meeting their goals

• Ensure Risk Management/Safety Plans are completed, reviewed, and updated as needed

• Collaborate with state agencies, schools, primary care, and community providers

• Coordinate services and ensure access to medically necessary supports

• Prepare youth and families for transitions when goals are met and progress is sustained

• Monitor caseload expectations, documentation, and service delivery to program standards

Who You Are

• Master’s degree in a Human Services-related field required (license-eligible)

• CANS-MA certification required (or ability to obtain upon hire)

• At least 3 years of experience providing behavioral health services to children, adolescents, and families

• Knowledge of Serious Emotional Disturbance (SED) and child/adolescent treatment techniques

• Strong facilitation, crisis planning, and collaboration skills

• Experience with Wraparound programs or home-based services preferred

• Familiarity with child-serving systems and community resources

• Comfortable with documentation systems, word processing, and email

• Valid Massachusetts driver’s license and reliable transportation required

We Hire for Purpose!

Since 1938, BHN has been dedicated to delivering high-quality, affordable, and culturally responsive behavioral health services across Western Massachusetts. We support our staff with the same compassion and respect that we extend to the individuals and families we serve.

Pay $69,243.00

How to Apply

If you’re ready to bring your clinical expertise to a role where you can make a meaningful difference for youth and families, we’d love to hear from you! You can send your resume to Jennifer.Cuffy-Ramos@bhninc.org Or Click “Apply for Job” below or visit www.bhnworks.org to apply today.