Care Manager Assistant (Spanish Speaking-Manhattan, NY)

Job Requisition

The Care Manager Assistant provides face-to-face visits, ongoing support and care coordination to members. Responsibilities include face-to-face visits, communication and follow up with members and reviewing of person centered service plan with member/members family and coordination of covered and non-covered benefits. This role supports Spanish speaking members, and candidate must be fluent to effectively communicate and coordinate care. Fieldwork required.

Essential Responsibilities:

• Conduct multiple types of mandatory face to face visits based on need
• Schedule members due for face-to-face visits
• Meets weekly productivity expectations
• Completes necessary documentation, scripts, activities and follow ups – ensure all items are addressed at time of visit
• Understands and supports company wide goals based on direction
• Participate in weekly team meetings and ongoing training
• Other duties as identified as a necessary part of employee’s role

Specific Knowledge, Skills, and Abilities:

• Able to travel and conduct home visits, vehicle required
• Knowledge of member assessment procedure
• Excellent interpersonal skills – ability to speak effectively with members and employees of the agency
• Demonstrates the ability to effectively communicate information with members of all ages and socioeconomic levels
• Ability to read and interpret documents, understand and execute workflows

Required Education, Experience, and Licenses:

• The Appropriate background and experience in Care Management and/or MLTC services.

• Bilingual preferred (Spanish).

Benefits:

• Medical, dental, and vision insurance
• Generous PTO package
• Multiple floating holidays
• 401 (K) with employer contribution

Work Location: 100% On the road / Field-based (Manhattan, NY)

Schedule: Monday to Friday, 9:00 AM – 5:00 PM

Job Type: Full-time

Pay: $29-$31.25 per hour

Key Requirement: This position requires daily travel to conduct direct home visits to our members throughout the borough of Manhattan.

Target Start Date: Tentatively November 16, 2026, or January 2027