Care Partnering - Care Partner Support Officer
Your opportunity
As a Care Partner Support Officer, you'll work closely with older people, their families, carers and advocates to coordinate services that support independence, wellbeing and quality of life. You'll manage a caseload of clients, develop tailored care plans and provide guidance that helps clients navigate aged care services, funding and support options.
Working alongside experienced Care Partners and multidisciplinary teams, you'll play an important role in ensuring clients receive responsive, person-centred support that evolves with their changing needs. This is an excellent opportunity for someone who is passionate about helping others and enjoys building trusted relationships while making a meaningful difference every day
You’ll make an impact by
Managing a caseload and acting as a trusted point of contact for clients and their advocates
Undertaking wellbeing assessments and developing goal-focused care plans
Coordinating services and responding proactively as client needs change
Supporting clients to navigate aged care services, funding and support options
Collaborating with clinical and multidisciplinary teams to achieve positive outcomes
Maintaining accurate records and contributing to quality service delivery and continuous improvement
What you’ll bring
To succeed in this role, you’ll need the following qualifications:
Relevant tertiary qualifications in Human or Behavioural Sciences, Social Work, Allied Health, Aged Care, Community Services or a related field
Experience in client case management
Current National Police Check (or willingness to obtain)
Current driver's licence
We would also love you to bring the following skills:
Strong relationship-building and customer service skills
Excellent communication and interpersonal skills
Empathy, respect and a client-centred approach
Strong organisational skills and ability to manage competing priorities
Resilience, adaptability and sound problem-solving capability
A collaborative mindset and commitment to teamwork
Why join ECH?
We want you to be MORE with us. We’re passionate about supporting our people through wellbeing programs, opportunities for career growth and competitive benefits.
You’ll enjoy all of this in a supportive work environment where you can create meaningful connections with colleagues who have your back.
What does this mean for you?
As part of a not-for-profit organisation, you can enjoy salary packaging benefits of up to $18,549 per year to reduce your taxable income
We support your health and fitness with free access to ECH gyms and discounted wellness services and Free Employee Assistance Program (EAP)
Opportunities to connect with your ECH community through annual employee team dinners, Christmas celebrations and town hall gatherings
Grow your career through mentoring programs, supported scholarships and annual performance & development planning (PDP)
For more information on our benefits and what it’s like to work at ECH, visit our careers page. https://www.ech.asn.au/careers
Ready to be part of something special?
Join us and help older South Australians get MORE out of life.
We will review applications as they come in and move quickly to secure the right candidate.
Applications close Sunday 2nd November 2026
For more information, please contact employ@ech.asn.au
We encourage individuals from diverse backgrounds to apply, including those living with a disability, from culturally or linguistically diverse backgrounds, part of the LGBTI community, and Aboriginal and Torres Strait Islander people. If you require reasonable adjustments or would like to share your pronouns at any stage of the application or interview process, please let us know.