Care Specialist
Summary
A nurse provides hands-on training and support for patients using growth hormone injection devices, troubleshooting issues and ensuring therapy adherence through clinic/home visits and remote support.
Here at Homage, we are on a mission to change the way people access and receive their homage-care. We’re a tech start-up using our smart technology to help our customers manage their care, the way they want it - recovering with grace, control & dignity.
So, what will be your part in our Mission?
We are looking for a Care Specialist, who is responsible for delivering high-quality nursing care and patient education for individuals enrolled in the growth hormone injection program. The role focuses on device training, injection support, therapy adherence, and ongoing patient engagement through clinic visits, home visits, and helpline support. This role requires a nurse who is proactive, able to work independently, and capable of engaging patients and families with professionalism, empathy, and confidence.
What will you do…
Serve as the primary point of contact for patients enrolled in the programmes.
Conduct initial and follow-up clinic or home visits to educate patients and families on injection techniques, disease management, and therapy adherence.
Monitor adherence and dose history using required devices, and provide re-training where require
Troubleshoot device issues, arrange replacements, and manage replenishment of consumables.
Handle patient enquiries via hotline, phone, and WhatsApp with empathy and professionalism.
Identify and manage adverse reactions in line with SOPs.
Support in required health programme administration and reporting
Prepare regular and ad-hoc reports for external and internal stakeholders, and support training of anchor nurses to ensure continuity of care.
Skills & Experience you will need…
Diploma or Degree in Nursing recognised by the Singapore Nursing Board (SNB).
Full SNB registration with a valid BCLS & AED certification.
Minimum 2 years of nursing experience
Strong initiative, self-management and ability to work independently in a fast-paced start-up environment.
Exceptional empathy, patience, and a gentle clinical approach, especially when working with parents and children.
Excellent communication and teaching skills.
Comfortable travelling for clinic and home visits.
Experienced in Microsoft Word, Excel, Outlook, PDF
Strong customer service mindset and ability to remain professional under pressure
What’s in it for you?
Hybrid Work - Working from both home and our wonderful office located in the heart of the CBD
ESOP - Employee shares program so that we all own and share in the success of the dedication, care and hard work we put in
Annual Salary Reviews, alongside our modern approach to Performance Management
EAP - Employee Assistance Program
What's next?
We offer you the opportunity to be part of our success story!
Not only will you play a critical role in building a legacy in a start-up business but contribute to an organisation that truly makes a difference in the lives of many.
If you are excited by this opportunity and tick all the boxes, we would love to hear from you. For more information on Homage, visit www.homage.com
Homage is an Equal Opportunity Employer we’re committed to building a company and a community where people thrive by being themselves and are inspired to do their best work every day. We invite people of all backgrounds and identities to apply for this position and join the Homage Community.