Care Support Specialist
Posted
- Provide
care coordination services to patients
enrolled in chronic care management (CCM),
principal care management (PCM), and remote
patient monitoring (RPM)
programs.
- Conduct telephonic assessments and develop care plans
based on the patients' needs and goals.
- Monitor the patients' health status, adherence to
care plans, and progress towards desired outcomes.
- Communicate with the patients, their caregivers, and
their primary care providers regularly and
effectively.
- Educate the patients about their chronic conditions,
medications, preventive measures, and self-management
skills.
- Identify and address any barriers or gaps in care
that may affect the patients' quality of life or
health outcomes.
- Collaborate with other members of the care team, such
as nurse practitioners, pharmacists, social workers,
and community resources, to coordinate and optimize
the patients' care.
- Document all care coordination activities and
interventions in the electronic health record system.
- Maintain compliance with all applicable policies,
procedures, regulations, and standards of care.
Requirements
Work
Experience:
- A minimum of 02 Years of telehealth
experience in a US-based Healthcare
Company is required.
Education:
· MBBS or BDS or Pharm.D or Doctor of Physiotherapy (DPT) degree is required.
Skills:
· Excellent Verbal & Written English
Communication
· Critical Decision Making
· Strong
interpersonal, organizational and data entry
skills
· Empathize with patient’s needs
· Proficiency in Microsoft Suit: Outlook, Word,
Excel
· Experience of working with EMR
software
Benefits
Workdays: Monday - Friday
Work hours : 6 pm – 3 am PKT (Night shift)
Gross Salary (USD): $500 - $600
Benefits: Annual Bonus, Eid Bonuses, Provident Fund, Health Insurance (IPD, OPD), Fuel Card or Company Pick & Drop, EOBI, Free Meal