Career Hub Team Lead

Your Opportunity

• Under the direction of the Dean, Community Engagement and Careers, the Careers Hub Lead provides team leadership to the Careers Hub Team and Work-Integrated Learning (WIL) and Career Development subject matter expertise to execute on Careers Hub operational and project workplans to provide, improve, and expand Careers Hub online system and activities, student/ employers and instructor/ program resources, WIL including Co-operative Education pathways, Careers events, and assigned projects in support of Okanagan College community engagement and careers requirements.

Functions and Duties

• Supervises all regular and non-regular Careers Hub team members
• Prioritizes and assigns work on a daily basis
• Schedules additional staff as required
• Addresses and resolves day-to-day work issues
• Assists the Dean, Community Engagement & Careers with performance management and interpersonal conflict issues within the department
• Supports the recruitment and training process for regular and non-regular employees
• Assists Dean, Community Engagement & Careers with employee performance appraisals
• Responsible for overall completion, quality, accuracy, appropriateness, and standards compliance for the team’s work performed within the Careers Hub unit
• Approves unit activity schedule updates and manages change requests to Careers Hub system, resources, and events
• Performs, trains, and mentors others in the Careers Hub functions, including
• Managing Careers Hub online system access as directed
• Responding to student/ employer/ instructor/ staff/ leadership inquiries
• Providing online information resources and social promotion
• Processing and monitoring online job postings, processing and monitoring WIL (including Co-operative Education) pathways, coaching and training activities
• Developing and monitoring metrics and producing regular reports as directed by the Dean
• Liaising with provincial and national post-secondary Careers WIL groups
• Responsible for the development and maintenance of the Careers Hub operational and project work plans including resource allocation, planning, scheduling, change management, ongoing improvements, and evaluation in collaboration with the Department Administrator and Dean
• Provides subject matter support, issue resolution, advice, guidance, and training for Careers Hub staff, instructors and program staff and leaders on Careers Hub, WIL, and Career Development
• Assists the Dean and college leadership to determine and execute on short and long-term WIL and Career Development strategy, select approaches, platforms, technologies, and services to meet strategic direction and future need, provide input and recommendation for innovation, operational efficiency, and service excellence
• Recommends resource requirements necessary to support execution of work plans and projects
• Performs other duties as assigned

Education and Experience

• Graduation from a four-year university/college program related to Career Development, Human Resources, Education, Counselling, Social Sciences, or another related program. Plus a minimum of 4 years progressive and directly related leadership experience. Prior experience as a team lead an asset. Extended training or certifications in team work, equity and diversity, Indigenous relationships and reconciliation, program development, evaluation, project management, adult training, career development, or human resources would be an asset. Experience working in Post-Secondary Education environment, or with large Careers or Jobs online systems such as Simplicity would be an asset.

Skills and Abilities

• Strong team leadership abilities including: interpersonal communication, organization, conflict resolution, consensus-building, change management, interdisciplinary team work, relationship management
• Strong operational and project skills including: critical thinking, planning, analytical, written communication, project management, risk management, engagement, policy and procedure development, implementation, evaluation
• Strong engagement abilities including: planning, organizing, leading, facilitating, and documenting online and in person engagement activities and events
• Ability to define, apply, promote, and advocate for WIL and Career Development best practices, college standards, EDISJ principles, Reconciliation, and quality standards within the team
• Leads by example, creates positive team culture, demonstrates engagement and service excellence
• Flexible and adaptable with learning, understanding and applying new approaches, resources, methodologies, tools and processes
• Exceptional analytical, troubleshooting, and problem-solving skills, ability to investigate, assess, and escalate issues and problems
• Highly self-motivated and directed with the ability to work with limited supervision, provide supervision and guidance to others within subject matter expertise area, effectively prioritize and execute tasks balancing multiple relationships and priorities, work both independently and in a team-oriented, collaborative environment
• Keen attention to detail and a quality driven mindset

Our Values

• Students first: Creating meaningful life-long educational opportunities of the highest quality for alumni, current, and future students is at the heart of everything we do.
• Community: We are one College. We enthusiastically embrace the opportunity to work with, learn from, and support everyone we encounter collaboratively and collegially.
• Respect: We welcome, embrace, and celebrate that which make us unique in creating an environment in which every individual is valued, affirming our commitment to human dignity for all.
• Courage: We are courageous in our actions in areas that contribute to positive change in our communities and beyond. We have the courage to be vulnerable. We are truthful, sincere, and act ethically with honesty and fairness.
• Relationships: We steward meaningful relationships built on a foundation of reciprocity. We are compassionate, empathic, and care for the holistic well-being of students, employees, community members, and the land.
• Distinction: We choose activities in which we can achieve excellence and positively impact society.