Job Objective:

This role provides services that may include career counseling and coaching, evaluation, transitional employment, career readiness training, job placement, retention and support services, case coordination, tracking, and reporting activities. The Career Navigator will interact with internal and external teams to deliver seamless, in-person services to individuals and ensure that positive relationships are maintained, resulting in optimal employment outcomes for those served, including justice-involved individuals. The role requires the ability to build trust and develop strong, supportive relationships, as well as a commitment to serving through various communication channels including in-person, email, and phone as needed. This position reports to the Mission Services Team Lead who evaluates performance annually.

In addition, embodies the Goodwill Mission to: “Empower people to achieve their most abundant life” and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing.

Essential Job Functions:

• Provide job placement assistance, job retention support, career counseling, and maintain a job network.
• Offer individualized support and guidance, leading to optimal employment outcomes for all individuals served, including those who are justice-involved.
• Deliver comprehensive, coordinated services tailored to each individual's needs.
• Serve as the main contact and coordinator for the individual and other involved partners, persons, or agencies throughout the individual’s journey.
• Maintain complete, accurate, and timely documentation of individuals served by following established procedures, guidelines, funder requirements, and laws.
• Organize and report essential caseload information on a regular basis to support program and organizational goals within CaseWorthy.
• Other duties as assigned by supervisor.