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Warehouse Operations Manager - Job Description

The Warehouse Operations Manager will oversee the daily warehouse operations —

ensuring efficiency, accuracy, compliance, and team performance. This role requires a

proactive leader who can drive operational excellence, lead warehouse teams, recruit

and develop talent, and take ownership of system and process development, including Warehouse Management System (WMS) implementation.

Responsibilities:

1. Operational Leadership

Manage and oversee daily warehouse operations, ensuring smooth flow of inbound and outbound processes.
Develop and implement operational strategies aligned with business goals.
Monitor KPIs such as order accuracy, productivity, and process turnaround time; take corrective actions where required.

2. Team Leadership, Recruitment &Training

Recruit, train, and develop warehouse employees at all levels to build a high- performing and accountable workforce.
Supervise and mentor teams, providing regular coaching, feedback, and career growth opportunities.
Plan and execute structured training programs for new and existing employees.
Foster a collaborative, disciplined, respectful and safety-focused work culture in the departments.

3. System & Process Development

Take a lead role in developing and implementing the Warehouse Management System (WMS).
Work closely with IT developers and cross-functional teams to define requirements, test modules, and track progress.
Continuously optimize digital systems for improved accuracy and process efficiency.
Identify automation and technology opportunities to streamline warehouse operations.

4. Compliance & Safety

Ensure compliance with legal, regulatory and company policies regarding warehouse operations.
Maintain a clean, organized, and safe warehouse environment.
Implement and enforce health and safety standards to prevent accidents and injuries.

5. Resource & Inventory Management

Manage workforce planning and productivity tracking to ensure operational readiness.
Oversee inventory accuracy through regular cycle counts, audits, and reconciliations.
Optimize space utilization, material flow, and resource allocation to minimize costs and maximize efficiency.
Prepare and control warehouse budgets, ensuring cost-effectiveness and resource efficiency.

6. Process Improvement & Reporting

Continuously review and refine warehouse processes to enhance efficiency and reduce waste.
Use data-driven insights and performance metrics to identify improvement opportunities.
Collaborate with cross-functional teams for end-to-end operational excellence.
Prepare detailed performance and exception reports for management review.

7. Strategic & Risk Management

Contribute to long-term operational planning and expansion projects.
Identify potential risks in operations and implement preventive and contingency measures.
Drive business continuity and ensure minimal disruption during unforeseen events.

Candidate Profile:

Bachelor’s degree in supply chain management, business administration, or a related field.
A minimum of 5-8 years of experience in warehouse management or operations (2-3 years in Managerial role)
Language: (Must -Kannada, English and Average Hindi)
Technical Skills: Advanced Excel, Data analysis skills & experience in ERP/WMS systems and process automation projects.
Strong leadership and management skills, with the ability to motivate and develop staff.
Hands-on approach with problem-solving mindset
Analytical and data-driven approach to operations
Exposure to WMS and process automation
Commitment to continuous improvement.
Ability to work in a fast-paced environment and handle multiple priorities.
Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
Excellent communication and interpersonal skills, with the ability to communicate effectively with employees, Vendor, and senior management.
Strong Problem-solving skills with the ability to identify and address issues quickly and effectively.

Perks & Benefits:

• Competitive salary based on experience and performance

• Health and accidental insurance coverage for employees

• Alternative Saturday off.

• Annual performance-based appraisal.

• Paid leaves and sick leaves

See also