Carpet and Upholstery Technician
Mission Statement: As the premier destination resort, our commitment is to provide a unique, exciting experience rooted in Traditional Tribal Hospitality. You are a part of our family; Welcome Home!
SUMMARY:
Professionally cleans all carpets/curtains/mattresses/light bars/ in rooms. Professionally clean and Scotch Guard all furniture/upholstery in Casino and Hotel.
RESPONSIBILITIES:
- Professionally clean all carpets in hallways/stairwells/landings in all hotel wings.
- Clean all curtains in rooms and transport to Dry Cleaners as needed.
- Work closely with Hotel department for any emergency cleaning as needed.
- Professionally clean and apply Leather Protectant and Scotch Guard where needed on all furniture/upholstery in the Chinook on daily basis.
- Professionally clean/Scotch Guard/Leather Protectant on all furniture/upholstery in Sky Catcher on daily basis.
- Clean/detail/wax cars for give away.
- Clean gaming chairs and employee lounge furniture/chairs as needed.
- Repair carpet seams/burn holes/tears in all carpet throughout Casino and Hotel.
- Submit written notification to Facility Maintenance Manager of any fixture or equipment not working properly.
- Document all services, accidents or injuries, items needing repair, and tasks on daily maintenance form.
- Report all unresolved issues that occurred during shift to supervisor.
- Attend all department team meetings, workshops, and training sessions as delegated by manager.
- Immediately notify manager on duty of any complaints or concerns customers may have and bring manager to the customer to achieve positive resolution if needed.
- Perform other duties as assigned.