Carrier Compliance Specialist

POSITION SUMMARY

The employee performs various administrative functions resulting in the optimum use of administrative needs in Carrier Relations which contributes to the overall profitability of EPES Logistics Services, Inc.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Performing due diligence when qualifying new carriers to ELSI, ensuring carriers pass the minimum established requirements.

Responsible for building and maintaining ELS carriers base insurance, authority and safety rating in the system and all websites. Scan and File all Carrier Documents.

Responsible for accepting carriers on the website and updating email addresses.

Maintain daily/weekly reports directed by Director of Shared Services.

Responsible for scanning carrier relations documents into the EBE Scanning System.

Assist in any Epes Logistics projects as needed.

Continuously improve carrier file for completion and accurate information. Monitor carrier’s safety rating ratings and violation through selected websites.

Call insurance agents for Insurance Certificates and exclusions. Check each exclusion and insurance certificate for acceptance.

Demonstrates support to the Epes Carriers, Inc. Quality Management System and its objectives, as applicable.

Work with the Vice President of Quality to establish and promote a true quality improvement process to include the Quality Management System at the company with the involvement of all personnel.

Perform other duties as directed by the Director of Shared Services.

Monitor carriers in Carrier411 daily to ensure the carrier’s in the Powerbroker system are qualified with proper Authority and Insurance.

PRIORITIES SERVED

· Maintain Carrier Base

· Ensure that ELS carrier base meets compliance standards.

· Maintain Reports

· Monitor insurance exclusions to minimize claims.

PERFORMANCE MEASUREMENTS

· Meeting customer requirements in relationship to qualifying carriers in a timely manner based on Company recognized standards.

· Productivity; timely output.

· Accuracy of work; attention to detail.

· Ability to exceed QMS audit expectations.

· Carrier Compliance and Performance and Packet Completion

· Identifying issues/challenges and bringing to resolution.

· Improve culture of ELS

· Maintain a positive behavior standard by acting and communicating in a manner that is professional and helps you get along with customers, clients, co-workers and management.