Case Management Supervisor

Work Schedule: Full time, Monday & Wednesday, 11:00 a.m. - 7:00 p.m., Tuesday, Thursday, & Friday, 9:00 a.m. - 5:00 p.m. w/ flexibility

SUMMARY:

The Case Management Supervisor is responsible for the oversight of all treatment services for the homeless clients that come into our Drop-in Center.

RESPONSIBILITIES:

• Coordinates all treatment services, including onsite medical services, psychiatric services, case management services, and substance abuse services.
• Creates and implements both group and individual clinical supervision to staff.
• Coordinates mental health crisis intervention in conjunction with the Psychiatrist and the Sr. Program Director
• Assures that coordination of services in the community occurs.
• Oversees Drop-in Center Triage area and ensures that intakes are completed.
• Works to ensure that new clients are assigned to the appropriate staff for services.
• Supervises contracted medical services, psychiatry, and Mental Health Workers.
• Conducts weekly supervision with direct reports.
• Implements and monitors ongoing Quality Improvement and performance improvement projects.
• Conduct staff evaluations for the Clinical Staff.
• Provide 24 hr-on call clinical expertise.
• Conduct and document client drug/alcohol testing.
• Ensures the overall charting quality, with emphasis on the timely implementation of individualized service plans and follow up.

QUALIFICATIONS NEEDED:

• MSW or in related field required and LMSW preferred.
• Minimum 3 years experience in the field of homeless services, substance abuse, and/or mental health treatment.
• Experience with Clinical/Administrative supervision, individual and group counseling needed.
• Computer and statistical skills are required.
• Excellent administration and organizational skills and ability to establish workload priorities needed.
• Must have exceptional communication skills both orally and written.