Case Manager (47249)

THE POSITION:
The Case Manager will manage a caseload of Emergency Shelter residents and youth placed in our agency foster homes by providing case management, individualized support, and coordination with staff and external agencies to ensure youth well-being, progress, and successful transition.


Key responsibilities include but are not limited to:

  • Manage an assigned caseload of Emergency Shelter residents and youth placed in our agency foster homes, ensuring their needs are met through ongoing support and case management.
  • Collaborate with the Foster Care Management, Youth Services Management team and direct care staff to make informed decisions regarding youth placement, discharge, and removal.
  • Assist with the intake process, establish rapport with new youth, assess immediate needs, and provide orientation.
  • Act as a liaison between foster families, placing agencies, and program staff.
  • Develop and maintain supportive relationships with youth to foster skill-building and self-sufficiency.
  • Work with staff, DHS, and residents to create individualized case plans, monitor progress and adjust goals as needed.
  • Maintain accurate and up-to-date youth records, including case plans, medical records, and discharge summaries.
  • Participate in team meetings with therapists, supervisors, educators, and direct care staff to coordinate youth care.
  • Conduct one-on-one sessions with each youth on your caseload to assess progress, provide support, and address any emerging needs.
  • Conduct structured group sessions with multiple youth to discuss specific topics, engage in social-emotional learning (SEL) lessons, and foster peer support and skill development with shelter residents.
  • Contribute to quality control, program development, and staff training initiatives.
  • Maintain positive communication with DHS and other community agencies regarding youth progress and services.
  • Collaborate with on-site therapeutic teams to ensure comprehensive support for shelter residents.
  • Collaborate with external partners to ensure cohesive services for youth placed in agency foster homes.
  • Attend youth-related meetings, court hearings, and appointments as needed.
  • Provide training for supervisors and direct care staff as part of orientation and ongoing development.
  • Review daily incident reports and take necessary follow-up actions.
  • Conduct home studies, renewals, and assessments to ensure safe and supportive environments.
  • Maintain accurate, up-to-date records for residents and children in foster homes according to licensing requirements and agency SOPs.
  • Participate in the Management on-call rotation following the on-call policy and procedure
  • Other duties as assigned

See also

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