Case Manager (51283)

JOB SUMMARY: The Supportive Services for Veterans Families (SSVF) Case Manger will be under the direction of the Kiowa Tribe Veterans Office Director (KTVOD); This position will provide direct services to very low-income Veteran Families and assessing the vulnerable Veteran who are homeless or at risk of homelessness, with their needs, creating housing stability plans.

RESPONSIBILITIES:

• The SSVF Case Manager will provide respectful, individualized and effective trauma-informed case management services to ensure Veteran Clients receive the case management assistance needed to promote housing stability.
• Must be detailed-oriented and organized,
• Must possess client engagement and motivational skills.
• Manages multiple tasks.
• Proficient in the Microsoft Office and data entry systems, with a strong aptitude for learning.
• Must be friendly and possess excellent verbal and written communications skills to engage clientele.
• Develops, and maintains assessments of client needs.
• Develops, and maintains a Housing Stability Plan that will ensure the stability of household needs.
• Provides clients with VA, state and local benefits based upon client eligibility.
• Administers and provides Temporary Financial Assistance as needed.
• Provides clients with referrals for services with community partners and other relevant resources.
• Provides follow-up services to clients to ensure needs are met and client stability.
• Creates and maintains an organized and accurate client file system.
• Provides data and narrative information for periodic reports as required.
• Performs other duties as assigned.

QUALIFICATIONS:

• High School diploma or GED equivalent.
• Must possess a minimum of one (1) year of prior experience working with homeless individuals and/or households or prior experience working with military and/or Veteran population.
• Must possess experience and/or knowledge of community resources available to veterans.
• Must possess a minimum of six (6) months of Case management work experience.
• Ability to work independently while meeting work expectations and program standards.
• Prior Military Experience preferred.

REQUIREMENTS:

• Must possess a valid Oklahoma state driver's license and be insurable under the Kiowa Tribe's Driving Policy
• Must submit to and pass a background check that will allow DOJ clearance to enter military bases.
• Must submit to and pass drug testing.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

• Must successfully perform the essential functions of the job, with or without accommodations
• Speak and hear well enough to understand, respond and communicate clearly in person or on the phone
• Sufficient mobility to stand, sit walk, stoop and bend to access work environment and standard office environment
• Ability to sit or walk for prolong periods of time
• Drive a motor vehicle to attend meetings, veteran home visits, and take veterans to medical appointments and attend burial services.