Case Manager
SCOPE OF WORK: Provide case management services for children and families by developing, implementing, and monitoring child protection and permanency plans, maintaining accurate case documentation, coordinating services and referrals, ensuring compliance with applicable laws and program requirements, and supporting clients throughout the case management process.
KEY DUTIES & RESPONSIBILITIES:
- Develop and implement case management plans by preparing child protection service case plans and permanency plans that address client needs and comply with agency protocols, court orders, and applicable regulations.
- Manage assigned caseloads by monitoring client progress, maintaining accurate and timely documentation, and ensuring all case records meet program, legal, and compliance requirements.
- Conduct client monitoring and assessments through regular monthly visits, documenting progress, concerns, and outcomes for Title IV-E, 638, ICWA, and other assigned cases.
- Coordinate client services and referrals by responding to client and public inquiries, identifying service needs, and connecting clients with appropriate community and program resources.
- Support legal and program requirements by attending court hearings, providing case information and testimony as required, and preparing reports that support case planning and permanency efforts.
- Prepare reports and perform program support activities by completing required monthly activity and time study reports and carrying out other duties assigned within the scope of the Child Protection Services program.
PREFERRED QUALIFICATIONS:
- Associate’s degree in Human Services, Social Work, or a related field preferred. Will consider experience in case management or any social service related field.
- Valid Driver’s License.
SHIFT: This position may require working variable shifts, including overnight shifts, nights, early mornings, weekends, and holidays. The position may also require being on call and responding to urgent situations as needed.
WORKING CONDITIONS/ENVIRONMENT: Must be able to navigate rough or uneven terrain, including difficult driveways and walkways, and safely lift and carry children when necessary to transport them into a vehicle for placement in CPS custody. May also be required to transport children over long distances, as needed, including extended periods of driving.
TESTING AND BACKGROUND REQUIREMENTS:
Subject to pre-employment, post-accident, and reasonable suspicion drug and alcohol testing.
Tribal, State, and Federal background investigation.
HIRING PREFERENCES:
Qualified applicants who are enrolled members of a federally recognized Tribe will receive Native American preference.
Qualified applicants will receive Veteran’s Preference with submission of proof of honorable military service (e.g., DD-214).