Case Manager-Adult

This position acts as an advocate for needed community services when the consumer is in need of concrete services. Core elements of this position include: (1) service plan development; (2) linking and coordination services; (3) advocacy and education provided to consumer to assess needed services and obtain concrete needs; (4) re-assessment and follow-up; (5) monitoring, linking, and coordinating of all services provided to the consumer. The person in this position works with a great deal of professional independence under the general guidance and supervision of the Adult Outreach Services Manager

Duties and Responsibilities:

• Ensure consumers are receiving eligible SSI, Medicaid, and other medical and insurance benefits Assist and educate consumers with necessary concrete services
• Support development of coping skills, in community, to enhance quality of living, prevent psychiatric hospitalization and/or re-hospitalization Increase consumer participation in CMH aftercare and support services
• Assess, diagnose, and evaluate
• Participate in Person Centered Treatment Planning
• Act as consumer advocate for all identified needs to support mental health
• Enhance continuity of services with multiple providers to ensure health needs, safety issues, legal, DHS, and other pertinent individual issues are addressed
• Monthly monitoring of all services provided to consumer
• Coordinate care with other internal and community-based treatment services
• Responsible for meeting direct service productivity and documentation standards per agency and program expectations
• Maintain consumer case record, prepare reports and correspondence with professionalism, in a timely manner
• Must meet agency productivity/performance standards
• Other tasks and responsibilities, as assigned