Case Manager (bilingual Spanish/English)

All applicants must complete a Florida Level 2 background check. For more information https://info.flclearinghouse.comhttps://info.flclearinghouse.com

Case management is a method of providing services whereby the case manager assesses the needs of the client and the client's family, when appropriate, and arranges, coordinates, monitors., evaluates, and advocates for a package of multiple services to meet the specific client's complex needs.

Case Managers must be highly organized, empathetic, compassionate, able to work with diverse populations, and eager to help vulnerable adults.

ESSENTIAL FUNCTIONS:

1. Conduct client assessment and determine eligibility under program guidelines.
2. Conducts home visits for initial, annual and health assessment.
3. Develop a case plan in accordance with client needs and implement plan by providing, arranging, and coordinating services.
4. Maintain contact with client according to client’s needs and review plan periodically to ensure appropriateness thereof.
5. Provide management of service delivery, contact referral services, and coordinate with other agencies to provide the client with services not met by OCOA programs.
6. Compile and maintain progress notes related to service provision and monitoring.
7. Follow all policies and procedures of Osceola Council on Aging, Inc. OTHER RELATED FUNCTIONS: Hours of Work: Full-time 40 hours/weekly - office open 8:00 am to 5:00 pm, flex time with supervisor’s approval. May require some evening or weekend hours for special projects. Additionally, the employee must be able to work off-site at any of the locations in the planning and service area.