Case Manager

PROGRAM/DEPARTMENT: Father Resources and Network Community (FRANC)
TITLE: Family Champion (Case Manager)
CLASSIFICATION: Full-Time (37.5 hours per week), Non-Exempt, Hourly: $23.59 ($46,000/yr)

Position Summary: The Family Champion (Case Manager) is a full-time direct services position responsible for connecting with fathers, creating, and managing a family support plan where concrete supports are provided by utilizing a broad range of community services and natural support systems. This position reports to the Lead Family Champion. Specific responsibilities include, but are not limited to:

ESSENTIAL DUTIES:

1. Research and deliver case management services within the FRANC’s program framework when needed.
   1. Coordinate and collect required assessments.
   2. Complete an initial client process, screening and/or assessment, within the specified program timeframes and guidelines.
   3. Link fathers to services and natural support systems.
   4. Monitor ongoing progress and needs within the fathers. Serve as liaison to connect the dads to involved agencies that can provide support.
   5. Coordinate existing and find new services.
2. Cultivate and manage ongoing collaborative relationships with the early childhood, child welfare, behavioral health, legal, housing, and family serving community.
3. Timely data entry into participant records and data collection systems.
4. Prepare for and participate in case reviews with the Interdisciplinary Team.
5. Adheres strictly to policies which ensure participant confidentiality.
6. Participates in and supports the agency’s performance and quality improvement processes.
7. Participates in outreach development and delivery of community events.
8. Participates in related training and workshops.
9. Performs other related duties as assigned or requested.