Case Manager ECM

The Enhanced Care Management Case Manager is responsible for outreach, engagement, and providing support and linkage to wellness/recovery resources, both in person and virtually to assist clients in reaching the optimal level of wellness and functional capability. The ECM Case manager works with highest risk Medi-Cal members with the most complex medical and social needs, connecting with all their providers to coordinate areas of care and support.

Duties and responsibilities

• Engages and enrolls community members eligible for ECM per care plan protocols
• Assesses client need areas
• Develops an individualized care plan with each client that is updated as needed
• Coordinates care for clients with a multidisciplinary clinical team and outside agencies.
• Facilitates referral linkages to community resources and performs case management services.
• Assist clients with the development of social and community support systems.
• Develops effective working relationships with agencies, organizations and providers to advocate for clients.
• Documents and maintains clinical records per appropriate standards and regulations.
• Conducts outreach in diverse community settings.
• Participate in clinical supervision, consultations, and trainings.
• Provide translation services as needed.
• Complete other duties and related projects as assigned.