Case Manager

Position Summary

SCN is hiring a Case Manager to provide case management and discharge planning support to residents while building and sustaining strong working relationships across the local healthcare community. The ideal candidate brings a strong case management foundation paired with a background in home health or hospice sales/business development — someone who knows how to build trust with referral sources, represent SCN well externally, and keep referrals moving smoothly from first contact through admission.

Responsibilities

• Serve as the primary case manager for an assigned caseload — conducting assessments, building individualized care and discharge plans, and providing ongoing case management support from admission through discharge
• Build and maintain strong working relationships with hospital discharge planning teams, physicians, and other community referral sources to keep referrals flowing smoothly
• Serve as a trusted, responsive point of contact for referral partners — providing daily updates on pending referrals and following up promptly on new ones
• Identify and pursue opportunities to grow and strengthen SCN’s referral network, drawing on relationship-building and sales instincts developed in prior homecare or hospice business development roles
• Coordinate care conferences and communication among physicians, outpatient providers, family members, and support persons to build a plan the resident is realistically able to follow
• Prepare and present discharge summaries to insurance providers to help secure coverage authorization for continued care
• Maintain accurate, timely case documentation of assessments, coordination efforts, and care/discharge plans in compliance with regulatory requirements