Case Manager for our Portsmouth House Group Home

CASE MANAGER-RESIDENTIAL

FULL TIME – NON EXEMPT

General Summary: Provide direct service, coordination of care, and linkage to services and advocacy, as needed to individual client and/or family for the purpose of assisting client with their overall life management and recovery.

Essential Responsibilities:

• Provide assessment, referral, education, treatment, and follow-up services to clients on issues concerning mental health, medical, substance abuse, vocational, and living skills.
• Collaborate with other providers, agencies, and individuals in the client’s network of care.
• Provide referral, advocacy and education to the community regarding issues of chemical dependency or mental health.
• Monitor signs and symptoms of psychiatric functioning; monitor medication regimen and document findings. report any variance to appropriate clinical supervisory staff.
• Teach clients effective techniques for symptom management and medication as prescribed.
• Assist clients in developing and strengthening their support network to accomplish goals and objectives.
• Provide assistance with living arrangements and income maintenance to insure safe and affordable housing.
• Provide assistance and education in the management of client rep payee accounts.
• Develop and implement treatment person centered recovery plans and document services consistent with Thrive standards.
• Produce, complete, and maintain billing forms, logs, data collection forms, clinical documentation and client records on time and in accordance with Thrive standards and state and federal regulations.
• Schedule and maintain client hours sufficient to achieve individual / program billing targets.
• Participate in clinical team meetings to ensure smooth coordination of client services and treatment.
• Provide crisis intervention.
• Accompany client to community appointments, provide advocacy as needed.
• Assist in coordination and oversight of client’s physical healthcare and needs.
• Review e-mail account daily for new messages.

Additional Responsibilities:

• Attend all agency/department required training and meetings within the prescribed period.
• Attend all Safety Training programs and be able to describe his/her responsibilities related to the general safety, department safety, and specific job-related hazards and responsibilities.
• Demonstrate respect and regard for the dignity of all clients, families, visitors and fellow employees to ensure a professional, responsible and courteous environment.
• Embrace Thrive’s Diversity, Equity and Inclusion Mission Statement and Definitions.
• Present a neat appearance in proper attire and identification as required by the position, department and agency policies and procedures.
• Work the hours and/or shifts assigned, and begin and end on time.
• Carry and enliven a positive Thrive image consistent with the Thrive’s Guiding Principles and professional code of ethics.
• Function, as member of a team, i.e., be a “Team Player”.