Case Manager for Rapid Rehousing

Case Manager for Rapid Rehousing

Reports to Job Role: Director of Rapid Rehousing

FLSA: Exempt

Level: Team Member

Descriptive Summary

The Case Manager for Rapid Rehousing provides critical linkages to and coordination of services on behalf of individuals and families referred to the Rapid Rehousing Program at Cornerstones. The Case Manager is responsible for utilizing a Housing First approach to rapidly exit single adults and families from emergency shelter or street outreach and will be responsible for meeting or exceeding outcomes as well as other contractual obligations. The Case Manager must possess a patient, trauma-informed approach to service delivery using an equity lens. The Case Manager ensures that rapid rehousing services are equitable and delivered with integrity in accordance with the Agency Mission, Vision, and Values. The Case Manager works as an integral member of the Embry Rucker Community Shelter (ERCS) and Cornerstones team focusing on 5 primary outcome areas: 1) reducing length of homelessness, 2) exits to permanent housing, 3) increase in income, reduction in debt, improvement in credit score, 4) reducing recidivism and returns to homelessness and 5) integrated care management. Case management services include, but are not limited to: assessment of social, health, emotional, and economic needs of homeless services participants, development and monitoring of individualized plans to address barriers to housing, collaboration and coordination with community and partner organizations, referrals for service, assistance with searching for and obtaining employment and housing, providing consultation and training, crisis intervention, group facilitation, home visits and tracking and documenting case information in case files and in the Homeless Management Information System (HMIS.) A candidate that is bilingual in English/Spanish and has the ability to use one's lived personal experience of housing instability to help assess system barriers is a plus.