Case Manager
ORGANIZATION: Friends of Switchpoint is a non-profit organization that has been serving those individuals, families and veterans experiencing poverty and homelessness since 2014.
- OUR MISSION: To empower families and individuals in need by addressing the underlying causes of their poverty and providing each client with a personalized, comprehensive plan that supports them on their journey to self-sufficiency and the opportunity to contribute to the community.
- OUR VISION: We believe each individual has worth and value. Change occurs when people are treated with respect and dignity, empowered with skills and resources to better their circumstances.
GUIDING PRINCIPLES:
- Kindness: To demonstrate compassion and respect for all people.
- Leadership: To lead by example, developing, promoting, and sharing innovative ideas and programs to help those experiencing homelessness.
- Transparency: To be open and honest in our relationships.
- Authenticity: To do what we say, we do.
- Positive Influence: To judge our effectiveness by the extent to which individual lives are saved and improved by the positive experience of the people we influence.
- Golden Rule: To treat all people as we ourselves would wish to be treated.
OUR MOTTO: It Takes All of Us to End Homelessness.
PURPOSE:
The Case Manager provides direct resident support and works to promote housing stability at the property. While the Site Manager manages the property and the Regional Property Manager oversees the system, the Case Manager's role is centered on the person: helping residents navigate barriers, connect to resources, and sustain their housing. The Case Manager works within a clearly defined scope, ensuring that supportive-service matters are handled by the right role and escalated appropriately when needed.