Case Manager (FT, Front End Days)

What You'll Do:

The Case Manager is responsible for managing the care of individuals who are in crisis and stabilizing from acute episodes. This role involves facilitating admission intakes, treatment planning, discharge planning, obtaining collateral, assisting in the legal process, and initiating personalized care plans. The Case Manager works closely with an Interdisciplinary Treatment Team to coordinate care and discharge planning, their families, local providers, and other referral sources. This position also carries a caseload and serves as an ambassador to community partners.

• Collaborates with the Crisis Therapist to develop and implement an individualized person-centered Treatment Plan that is appropriate for brief intervention. Completes the signed Treatment Plan and reviews with each individual and any other involved parties.
• Gathers collateral from the individual and involved parties to provide a more thorough assessment of what the BHR’s immediate needs are for treatment and discharge.
• Actively coordinates care for patients to ensure services are coordinated with facility staff. Identifies and addresses gaps in service needs for participating parties in service delivery to the patient and makes appropriate recommendations to meet individuals' needs upon discharge.
• Collaborates with Interdisciplinary treatment team to engage, monitor, and communicate with the individual ensuring that safety is maintained while meeting the individuals' needs.
• Maintains the clinic record, including documentation of activities performed as part of the service delivery process. Obtain signatures from patient regarding treatment, as necessary. Documents all services and patient activities in the medical record regarding brief interventions, coordination of care, discharge planning, treatment planning, etc.
• Maintains a working knowledge of the Title 36 Involuntary Commitment process. Monitor the petition process to ensure timeliness is adhered to, forms are complete and thorough, and when subpoenaed, attends COE hearings.
• Maintains a working knowledge of the Maricopa County Regional Behavioral Health Authority (RBHA) system and potential funding sources.
• Participates in individual and group supervision as required. Participate in ongoing education, including in-services, training, and other activities to maintain and improve competency. Demonstrates competency through post-testing, skill observation, and performance as assessed by direct supervisor.
• Performs all other duties as assigned.

What You'll Bring:

• An Associate’s degree in behavioral health or related field
• At least 2 years of behavioral health experience
• The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment

It Would Be Great if You Had:

• At least 4 years of behavioral health experience
• Bachelor’s degree in behavioral health or related field
• Knowledge and experience with AZ Title-36 legal process

What We Offer:

Full-time only:

• Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
• CHS pays for Basic Life, AD&D, Short and Long-Term Disability
• Voluntary Life insurance option for employees and their families
• Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)
• Flexible Spending Accounts (health care and dependent care)
• 401k company match after 6 months (50% of deferrals up to 6% of compensation)
• Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays
• Company‑paid parental leave available to eligible employees

All employees (Pool, Part-time and Full-time):

• Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support
• After 90 days, you are auto enrolled in the 401k Plan

Connections Health Solutions is proud to be a Second Chance Employer.

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