Case Manager

The Case Manager must have demonstrated knowledge and experience in providing mandated counseling services to students, maintaining detailed session notes, and preparing progress and annual review reports in alignment with IEP goals. The ideal candidate will serve as a key liaison among families, interdisciplinary team members, and external agencies to support students’ academic and emotional growth.

Essential Functions and Primary Responsibilities of Position:

• Responsible for Intake, Admissions and Discharges of all Resident processing; maintain waitlist, matching residents and welcoming residents and their families during pre-screening initial stages with service Providers such as C- SPOA, ACS, JCCA.
• Ensuring the initial intake process is met within a 10-day target period to ensure the Resident is being accepted and on boarding the resident into the CCR rules and regulations by OMH.
• Develop relationships with community organizations and resources to improve service access for Youths in the program. Coordinate services to ensure continuity of care as families will need to be involved in the outcome of the Youth Exiting plan.
• Facilitate psycho-education workshops to the residents, families and staff are aware of house service policy.
• Maintain frequent contact with the children’s families and guardians; arrange visits with families (weekend/Day Passes) and/or siblings; provide services to the child and family and prepare the family for Reunification.
• Provide ongoing counseling and crisis intervention to all residents along with meeting with the youth for at least 15-minute sessions, weekly for Billable purposes.
• Follow up with Residents Schooling background for update on Attendance, Transcript, Report card for tracking of possible Promotion in Doubt, IEP meetings, School Base Support program (District 75Q,) (Day Time School program updates).
• Timely follow-up on incidents to be generated such as checking in on the house Log for over the weekend incidents reports, having a week-to-week check-in with the Residence Manager for updates on all residents in the homes, and tracking the progress of well-being and safety and residents attending school/ appointments/ family visits.
• Collaborate with the Benefits Entitlement Specialist to ensure timely and accurate processing of Medicaid payments and SSI, ensure timely PNA payments to youths are completed (Personal Need Allowance).
• Participate in Staff Interdisciplinary team meetings, family meetings, attend relevant meetings and trainings; including but not limited to: Incident review, school, service providers, house meetings, and other meetings necessary such as Family, Crisis/ safety, and Discharge meeting during case consultation.
• Ensure all required documentation for a complete case record including intake information and consents, admission note, service plans, monthly progress notes, weekly Billable notes all assessments, service notes, aftercare follow up (30/60/90), entitlement information and other documentation as required for PRESICION Care (Electronic Record Keeping Software), Timely updates to CAIRS database – charts data via admissions and discharges.
• Follow up to ensure youths attend appointments and have follow-up conversations from family and day passes over the weekend.
• Completion of monthly program roster, weekly Census to be sent to the Operations Department Director every Monday’s.
• Ensuring all HRA 2010e packets for Supportive Housing applications are completed and assist with applications for other housing options, Bio Psycho-socials, Psychiatric Evaluation to be updated for entry screening.
• Collaborate with the nurse to address medical-related concerns.
• Collaborate with the Recreational specialists to ensure activities support the goals of the youths.
• Conduct relevant field visits to support the youths as required, such as home, hospital, escort to appointments etc.
• Performs other job-related duties as assigned, consistent with the scope, responsibilities, and level of the position, and in compliance with applicable laws, regulations, and organizational policies.