Case Manager-Houseless Outreach (HOST)

Olympic Health & Recovery Services is seeking an Outreach Case Manager to join our new Homeless Outreach Stabilization and Transition (HOST) team. This new program follows the Assertive Community Treatment model and partners with mental health, substance use disorder, and medical staff to outreach to homeless individuals in the community, camps, or shelters that are living with severe behavioral health disorders.

The ideal candidate for our Outreach Case Manager is able to engage the most vulnerable individuals in a non-judgmental manner to assist with services and providing case management to increase stability to transition into long term services.

Who are we? Thurston Mason Behavioral Health Administrative Organization (TMBH-ASO) and Olympic Health and Recovery Services (OHRS) is a quasi-governmental organization that is responsible for the network of behavioral health crisis services in Thurston and Mason counties, and is a licensed behavioral health agency with multiple programs assisting the most vulnerable population in our community through crisis services, jail services, hospital diversion, and housing.

MAJOR RESPONSIBIITIES:

• Outreach and engage the most vulnerable individuals to assist with services, addressing behavioral and physical health needs.
• Provide support and case management to individuals to increase stability, assist to obtain housing, and transition individuals into long-term services for behavioral health conditions.
• Assist the target population served with obtaining basic resources such as shelter, food, medical services, behavioral health treatment, jobs and other social and human services as needed.
• Researches and coordinates availability of community resources to provide support and encouragement towards a path of recovery.
• Maximizes client choice, self-determination, decision making in the planning, delivery, evaluation and treatment, rehabilitation, and support services.
• Provides supported employment and housing support services, including accessing Medicaid, as appropriate.
• Maintains physical security of confidential materials and assigned equipment.
• Demonstrates proficiency in utilization of electronic medical record system.
• Maintains timely and accurate documentation within the electronic health record.
• Assist with relocations.
• Provide outreach, engagement and liaison support to those people that are seen on a recurring basis which may require short term intensive case management. Facilitate services for high-need individuals across all involved systems of care.
• Monitor contact behaviors and progress, provide assistance toward attaining pre-determined goals, and schedule appointments.
• Promote best practices in treatment approaches, support systems, and interventions.
• Meet with and interview contacts, families, and other care providers to assess needs and eligibility of services. Advocate needs of contacts within and outside system; liaise between contact, caregivers, and service providers. Provide client-level and system-wide troubleshooting and advocacy.
• Follow-up with identified individuals in an effort to bridge gaps between local community, providers, law enforcement.
• Communicates effectively with co-workers in dynamic environment.
• Works under the supervision of a mental health professional employed by OHRS to provide clients with peer support including acting as a role model, mentor, and ally.
• Demonstrates the OHRS mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders.
• Performs other duties as assigned.

Pay Range: $27.72 - $36.45

Schedule: 4,10 Hour Shifts Tues-Fri 7:30AM- 6:00PM

First Review Date: November 2, 2026

What are the benefits? TMBH-ASO/OHRS provides comprehensive benefits for full-time employees including medical/dental/vision plan options (many with no employee paid monthly premium depending on plan choice, and dependent coverage options), and life insurance and disability insurance options. Eligible employees participate in WA State PERS retirement plans and employees may elect additional pre and post tax deferred compensation retirement options. Employees receive a PTO package earning a minimum of 140 hours annually and 12 paid holidays. Other tax deferred options include Flexible Spending Accounts (FSA), and Health Savings Accounts (HSA) . Find more information at .