Case Manager – Homeless Outreach

Make a Difference Where It Matters Most

Are you passionate about helping individuals rebuild their lives? Do you believe that stable housing, compassionate support, and recovery-focused care can transform lives? If so, we'd love to have you join our team.

As a Case Manager, you'll work directly with adults experiencing chronic homelessness who have co-occurring serious mental illness (SMI) and substance use disorders. You'll provide intensive, community-based services that help individuals secure housing, improve daily functioning, manage mental health symptoms, and achieve greater independence.

This is a highly rewarding role for someone who enjoys building meaningful relationships, meeting people where they are, and making a lasting impact in the community.

What You'll Do

As a Case Manager, you will:

• Build trusting, respectful relationships with clients while fostering hope and supporting recovery.
• Conduct outreach in locations where individuals experiencing homelessness are commonly found, including shelters, day centers, food kitchens, the Frank Williams Housing Resource Center, and other community partner agencies.
• Help clients obtain and maintain safe, affordable, and stable housing.
• Teach and reinforce independent living skills, including budgeting, personal care, medication management, communication, and other daily living activities.
• Support clients in overcoming barriers to recovery through individualized, strengths-based service planning.
• Utilize Motivational Interviewing and other evidence-based practices to engage clients in services.
• Coordinate care and connect clients with community resources such as peer support, outpatient treatment, vocational services, healthcare providers, and other supportive programs.
• Assist with crisis prevention and intervention when needed.
• Educate and collaborate with family members and natural supports when appropriate.
• Provide transportation and accompany clients to appointments, housing meetings, and community activities as medically necessary.
• Complete timely, accurate documentation in accordance with agency and regulatory standards.
• Collaborate with an interdisciplinary team to ensure high-quality, person-centered care.