Case Manager

Under the supervision of the Community Based Services Supervisor, the Case Manager works out of the Community Based Services Sites is responsible for providing high quality, effective case management to Human Options clients. Case management includes, but is not limited to, comprehensive assessment of needs, development of a care plan, provision of intensive case management services, use of therapeutic interactions to promote health behaviors, coordination of care, and resource linkages to medical, psychiatric, behavioral, educational, and other services as needed. The Case Manager will complete assessments and scales as appropriate and will be responsible for ensuring all documentation is completed in a timely manner.

Duties and Responsibilities

• Conduct outreach, enrollment, case management, and documentation in alignment with contract goals and expectations.

• Assess the financial, social, and emotional needs of the client.

• Develop individualized care plans to achieve goals designed to prevent decline and improve quality of life by utilizing trauma informed care.

• Engage with clients in person, in a field-based setting, and on the phone, utilizing evidence-based approaches that promote collaboration between the client and their health, well-being, and safety.

• Assists with the coordination of medical and behavioral health access issues.

• Utilize brief behavioral health therapeutic interventions, as necessary, to improve the client’s ability to manage their own mental health concerns and symptoms.

• Assist individuals with the completion of registration paperwork, as needed.

• Present cases in weekly Case Management Team (CMT) meetings or Multidisciplinary Team (MDT), as needed.

• Facilitate psychoeducational groups, as needed.