Case Manager I/ II

Benefits:

• Health, Vision, and Dental Insurance
• Long Term Disability Insurance
• Basic Life and AD&D Insurance
• Employee Assistance Program
• 401K Plan
• Paid Holidays plus 1 Floating Holiday
• Paid Sick Time
• 2 weeks Paid Vacation Time

Major Tasks, Duties and Responsibilities - Case Manager I

• Conduct comprehensive substance use screening, care planning, and treatment activities

• Contribute to individualized care plans in collaboration with clients and treatment team

• Support clients with relapse prevention, life and coping skills, discharge and aftercare planning, and recovery support

• Provide case management services including benefits assistance, housing navigation, vocational support, and community reintegration.

• Provide linkage and warm handoffs to community resources, including 12‑Step and other recovery support groups.

• Occasionally provides transportation for clients including DPSS appointments and other linkages.

• Build collaborative support systems with community employers, agencies, and organizations to assist clients in transitioning into employment.

• Develop and maintain partnerships with governmental housing agencies to respond to client housing needs.

• Coordinate with medical providers, social services, probation/parole, DCFS, courts, and other community partners.

• Facilitate external communication for clients as approved by supervisor and as consented to via Release of Information.

• Prepare letters and progress reports for DCFS and other systems including required information for reporting as consented to via Release of Information

• May provide evidence-based services (e.g., CBT, MI, DBT, Seeking Safety) to assigned group and/or individual caseload

• Develop general knowledge of evidence-based practices, medications for addiction treatment, co-occurring disorders, community resources, self-help support, and treatment philosophies

• Monitor client progress and maintain accurate and timely treatment records and progress notes (e.g., daily activities, service entries, intake and discharge documentation, etc.)

• May perform toxicology testing, take and record vitals as needed, chart relevant information

• For Case Managers assigned to residential programs, may make rounds every 30 minutes for 72 hours on withdrawal management clients, document and record withdrawal symptoms.

• For Case Managers assigned to residential programs, may observe and document client self- administration of medications.

• Ensure compliance with regulatory and accreditation standards, including but not limited to DMH, DHCS, SAPC, HIPAA, 42 CFR Part 2, CARF, etc.

• Respond to behavioral crises, medical emergencies, suicidal ideation, overdose including administration of anti-overdose medications as needed, or acute intoxication safely, within scope of practice

• Report and record any changes observed in client condition or behavior, including unusual incidents. Identify, report, and assist with the management of emergencies.

• Participate in safety programming to promote client and staff safety. Maintain health and safety standards of facility.

• Attend supervision, clinical meetings, and continuing education to maintain credentials.

• Participate in treatment team meetings, case conferences, and program planning.

• Contribute to agency quality assurance and improvement initiatives.

• Maintain professional boundaries and standards. Treat clients with respect, care, and concern. Comply with confidentiality requirements at all times.

• Maintain familiarity with BHS policies and procedures and other applicable regulations; perform job duties accordingly. Represent BHS well in all contacts.

• Courteously answer phones, appropriately directing calls and taking messages. Facilitate client external communication as approved by supervisor.

• Attend meetings and trainings and participate in committees as assigned.

• Other duties as assigned.

Major Tasks, Duties and Responsibilities - Case Manager II

• Conduct comprehensive substance use screening, care planning, and treatment activities

• Contribute to individualized care plans in collaboration with clients and treatment team

• Support clients with relapse prevention, life and coping skills, discharge and aftercare planning, and recovery support

• Provide case management services including benefit assistance, housing navigation, vocational support, and community reintegration.

• Provide linkage and warm handoffs to community resources, including 12‑Step and other recovery support groups.

• Occasionally provide transportation for clients including DPSS and other linkages.

• Build collaborative support systems with community employers, agencies, and organizations to assist clients in transitioning into employment.

• Develop and maintain partnerships with governmental housing agencies to respond to client housing needs.

• Coordinate with medical providers, social services, probation/parole, DCFS, courts, and other community partners.

• Facilitate external communication for clients as approved by supervisor and as consented to via Release of Information.

• Prepare letters and progress reports for DCFS and other systems including required information for reporting as consented to via Release of Information

• May provide evidence-based services (e.g., CBT, MI, DBT, Seeking Safety) to assigned group and/or individual caseload

• Maintain general knowledge of evidence-based practices, medications for addiction treatment, co-occurring disorders, community resources, self-help support, and treatment philosophies

• Monitor client progress and maintain accurate and timely treatment records and progress notes (e.g., daily activities, service entries, intake and discharge documentation, etc.)

• May perform toxicology testing, take and record vitals as needed, chart relevant information

• May support with coaching, consultation, training, or development of new or entry-level staff within their scope of practice.

• For Case Managers assigned to residential programs, may make rounds every 30 minutes for 72 hours on withdrawal management clients, document and record withdrawal symptoms.

• For Case Managers assigned to residential programs, may observe and document client self- administration of medications.

• Ensure compliance with regulatory and accreditation standards, including but not limited to DMH, DHCS, SAPC, HIPAA, 42 CFR Part 2, CARF, etc.

• Respond to behavioral crises, medical emergencies, suicidal ideation, overdose including administration of anti-overdose medications as needed, or acute intoxication safely, within scope of practice

• Report and record any changes observed in client condition or behavior, including unusual incidents. Identify, report, and assist with the management of emergencies.

• Participate in safety programming to promote client and staff safety. Maintain health and safety standards of facility.

• Attend supervision, clinical meetings, and continuing education to maintain credentials.

• Participate in treatment team meetings, case conferences, and program planning.

• Contribute to agency quality assurance and improvement initiatives.

• Maintain professional boundaries and standards. Treat clients with respect, care, and concern. Comply with confidentiality requirements at all times.

• Maintain familiarity with BHS policies and procedures and other applicable regulations; perform job duties accordingly. Represent BHS well in all contacts.

• Courteously answer phones, appropriately directing calls and taking messages. Facilitate client external communication as approved by supervisor.

• Attend meetings and trainings and participate in committees as assigned.

• Other duties as assigned.