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Case Manager III (FT, Nights)

Open 31d
Clinical Supervision is provided for employees seeking independent licensure
We’re not just behavioral health people—we’re crisis people.
Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery.
Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support.
Our values shape our decisions, define our culture, and foster continuous learning and growth.
We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission.
We are on a mission to change the face of behavioral health. Help us save lives and make a difference.
***$10,000 commitment bonus for full-time***

Earn More with Shift Differentials

Maximize your earnings with additional hourly pay:

  • +$2/hr -> Monday-Thursday Nights
  • +$3/hr -> Friday-Sunday Nights
  • +$2/hr -> Saturday-Sunday Days

What You'll Do:

The Case Manager III facilitates admission intakes, treatment planning, discharge planning, obtaining collateral, clinical interventions, crisis management, assists in the legal process and initiates personalized care for individuals who are in crisis and stabilizing from crisis. Works collaboratively with the interdisciplinary treatment team to coordinate care and discharge planning for Individuals, their family members, clinics, local providers, and/or other referral sources. This position will carry a caseload.

  • Conducts a thorough, accurate, clinically sound Psychosocial Assessment with the individual in a timely manner.
  • Ability to review and sign off on Psychosocial Assessments completed by Certified AAC or associate level staff members, if fully licensed.
  • Educates and informs individuals of consents for treatment and authorizations for use and disclosures.
  • Participates regularly in Interdisciplinary Treatment Team meetings.
  • Collaborates with the Treatment Team to develop and implement an individualized person-centered Treatment Plan that is appropriate for brief intervention. Complete the signed Treatment Plan and review with each individual and any other involved parties.
  • Gather collateral from the individual and involved parties to provide a thorough assessment of an individuals' needs for treatment and discharge.
  • Maintain a working knowledge of the Involuntary Treatment Act (ITA) and Evaluation and Treatment (E&T) Involuntary Commitment process. Monitor the petition process to ensure timeliness are adhered to, and forms are complete and thorough. When subpoenaed, attend E&T hearings.
  • Actively coordinate care and provide referrals for individuals to ensure services are coordinated with both facility staff and external providers.
  • Identify and address gaps in service needs for participating parties in service delivery to the individual and make appropriate recommendations to meet the individuals’ needs upon discharge.
  • Collaborate with Interdisciplinary Treatment Team to engage, monitor and communicate with the individual ensuring that safety is maintained while meeting the individuals' needs.
  • Participates in redirecting individual behavior while maintaining a safe milieu when necessary. Documents all services and individual activities appropriately.
  • Provides internal education regarding DBT, trauma informed care, harm reduction, and service plan documentation to enhance staffs' ability to effectively address and manage crisis situations.
  • Provides case management services to promote recovery and community reintegration.
  • Maintain the clinic record, including documentation of activities performed as part of the service delivery process. Obtain signatures from individuals regarding treatment, as necessary. Document all services and individuals’ activities in the medical record regarding brief interventions, coordination of care, discharge planning, treatment planning, and any other pertinent information.
  • Prepares clinical reports and individualized service plans utilizing agency electronic clinical documentation software. Ensures documentation complies with best clinical practices, contracts, regulatory, and other legal requirements.
  • Maintain a working knowledge of the Washington State behavioral health system and potential funding sources.
  • Participate in individual and group supervision as required. Participate in ongoing education, including in-services, training, and other activities to maintain and improve competency. Demonstrate competency through post-testing, skill observation, and performance as assessed by direct supervisor.
  • Performs all other duties as assigned.

What You'll Bring:

  • Master’s degree in behavioral health, Social Work, Counseling, Psychology, or related discipline
  • Unrestricted license as a Licensed Mental Health Professional (LMHP) in Washington State and/or Licensed Independent Clinical Social Worker (LICSW), Licensed Mental Health Counselor (LMHC), Licensed Marriage and Family Therapist (LMFT), or associate license (LICSWA, LMHCA, etc.)
  • 3 years of experience in mental health, substance abuse treatment, or relevant work
  • Knowledge of the Washington State behavioral health system of care and resources within it
  • The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment
  • Complete all credentialing requirements within the required time period, including but not limited to obtaining a National Provider Identifier (NPI), Medallion enrollment, Medicare enrollment, and any other necessary credentials as required for the role

It would be great if you had:

  • Experience working with children, youth, families, and adults with behavioral health issues
  • Knowledge of and experience with the Washington State involuntary treatment process

What We Offer:

Full-time only:

  • Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
  • CHS pays for Basic Life, AD&D, Short and Long-Term Disability
  • Voluntary Life insurance option for employees and their families
  • Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)
  • Flexible Spending Accounts (health care and dependent care)
  • 401k company match after 6 months (50% of deferrals up to 6% of compensation)
  • Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays
  • Company‑paid parental leave available to eligible employees

All employees (Pool, Part-time and Full-time):

  • Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support
  • After 90 days, you are auto enrolled in the 401k Plan

Connections Health Solutions is proud to be a Second Chance Employer.

Actual compensation is based on relevant experience, education, internal equity, and budget.

Kirkland, Washington Pay Range
$40.50$50 USD

EEO Statement

Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.

Recruitment Fraud Warning

Connections Health Solutions has been made aware of individuals impersonating our recruiters and issuing fraudulent interview invitations and job offers.

Please note:

  • Official communications come only from an email address ending in @connectionshs.com.
  • We will never extend an offer without completing our formal interview process.
  • We will never ask candidates to pay fees, purchase equipment, or send money as part of the hiring process.

If you receive a suspicious communication claiming to represent Connections Health Solutions, please contact myRecruiter@connectionshs.com to verify its authenticity before responding.

What this application asks

greenhouse

First Name, Last Name, Email, Phone, Resume/CV, Cover Letter

  • Preferred First Name optional
  • Legal First Name
  • Legal Last Name
  • Address 1
  • Address 2 optional
  • City
  • State choose one
  • Zip Code
  • Are you legally authorized to work in the U.S.? choose one
  • Many positions with Connections Health Solutions require that you be at least 18. Are you at least 18 years old? choose one
  • Have you previously worked for Connections Health Solutions? choose one
  • Are you a current Connections Health Solutions employee? choose one
  • Do you have any relatives employed by this organization? choose one
  • How many years of experience do you have working in a behavioral health or clinical setting? choose one
  • The minimum requirement for this position is a Masters degree. Please choose your highest education level achieved: choose one
  • Do you have an unrestricted license as a Licensed Mental Health Professional (LMHP) in Washington State and/or Licensed Independent Clinical Social Worker (LICSW), Licensed Mental Health Counselor (LMHC), Licensed Marriage and Family Therapist (LMFT), or associate license (LICSWA, LMHCA, etc.)? choose one
  • Are you comfortable working in a Crisis/Stabilization environment that utilizes seclusion and restraint techniques? choose one
  • Do you have experience in managing care for individuals with substance use disorders? choose one
  • Please indicate years of clinical and crisis experience. choose one
  • If hired for a Pool/PRN position, you will be required to attend our full week (Monday - Friday) New Employee Orientation. Will you be able to comply to this requirement? This could mean that you will need to take time off from your other full-time job to attend. choose one
  • If you are offered a position and accept the job, you will need to begin your pre-employment next steps (Medical Examination and Background Screening) within 48 hours of your acceptance. Are you able to comply with this requirement? choose one
  • You must be able to pass the following background checks. We look at misdemeanors and felonies. Are you comfortable with us proceeding to the next step if offered a position? (Child Abuse Clearance, FBI Criminal Background Check, State Police Criminal Record Check, and Level 1 Fingerprint clearance card) choose one
  • List any work related certifications or licenses you currently possess. Include the type of license, the license number, and the state issued. written answer
  • Are you currently involved in any proceeding that could affect your license or certification? choose one
  • Have you ever been terminated from a position? If yes, please briefly explain the circumstances.
  • PROFESSIONAL REFERENCES List two references. One professional and one personal (other than those listed as current/former supervisor) that we may contact. written answer · optional
  • LinkedIn Profile optional
  • Please attach copies of proof of education to your profile. upload · optional
  • Please attach copies of any certifications you hold to your profile. upload · optional
  • How did you hear about us?
  • Were you referred by a Connections Health Solutions employee? If yes, please add the employees full name, location, and position.
  • Why do you believe you are the best candidate for this position? optional
  • What excites you about working for Connections Health Solutions? written answer
  • I would like to receive updates from a recruiter about this job via SMS. Please answer with Yes or No. choose one
  • Connections Health Solutions (CHS) will use your personal information to manage the hiring process, including evaluating your application and conducting interviews. Your data may be shared with our applicant tracking system provider (Greenhouse Software, Inc.) and, if applicable, transferred to the United States. Your information will be handled in accordance with applicable privacy laws, and you have rights regarding access, correction, and deletion of your data. choose any

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