Case Manager

Case Manager

NCIA | Changing Lives, One Person at a Time

Location: Baltimore, Md. Schedule: Full-Time Status: Non-Exempt

Make a Difference Every Day

At NCIA, we believe that every person deserves the opportunity to live a meaningful, self-directed life. As a Case Manager, you'll play a critical role in empowering individuals with intellectual and developmental disabilities to achieve their goals, access essential resources, and receive the person-centered supports they deserve. You'll serve as an advocate, problem solver, and relationship builder while partnering with individuals, families, community stakeholders, and service providers to create positive outcomes.

If you're passionate about advocacy, enjoy building strong relationships, and thrive in a role where no two days are the same, we'd love to hear from you.

Why Join NCIA?

At NCIA, our mission is more than a statement. It's the work we do every day. When you join our team, you'll have the opportunity to:

• Make a direct impact on the lives of individuals and families.
• Work for a respected nonprofit with a long history of service and advocacy.
• Collaborate with dedicated professionals who are passionate about person-centered support.
• Grow your expertise in case management, service planning, and community-based services.
• Be part of an organization committed to inclusion, respect, and professional development.

What You'll Do

As a Case Manager, you will:

• Lead and coordinate the person-centered planning process.
• Advocate for services and supports that align with each individual's goals, preferences, and needs.
• Monitor funding, service authorizations, and compliance requirements through state and agency systems.
• Collaborate with Coordinators of Community Services (CCS), families, providers, and state agencies to address service needs and resolve barriers.
• Conduct quarterly visits, follow-along meetings, and ongoing communication with individuals and their support networks.
• Maintain accurate documentation and ensure compliance with applicable policies, regulations, and service requirements.
• Partner with internal teams to support quality services and positive outcomes for individuals served.