Case Manager - Outreach

Be the steady voice. Be the advocate. Be the bridge to community success.

At Lighthouse Youth & Family Services, we believe every young person deserves a team that sees their strengths, supports their goals, and walks alongside them toward independence. We’re looking for a passionate, trauma-informed Case Manager who can keep the treatment team focused on what matters most: the client and their successful transition into the community.

If you thrive in relationship-based work, value collaboration, and want to make a measurable difference in the lives of youth and families—this role is for you.

What You’ll Do

You’ll serve as a central connector and advocate, ensuring services are thoughtful, coordinated, and responsive to each client’s needs.

Core Responsibilities

• Keep the treatment team aligned and focused on client-centered outcomes

• Assess client needs and determine appropriate levels of care and services

• Provide direct support through case management, advocacy, crisis de-escalation, and therapeutic interventions

• Help clients build independence and daily living skills for success at home, school, and in the community

• Connect clients and families to natural supports and formal community resources

• Coordinate crisis management and stabilization when needed

• Address barriers to education and employment through targeted interventions

• Develop, coordinate, and monitor individualized service, discharge, and case closure plans

• Maintain accurate, timely documentation and billable service units in compliance with clinical and regulatory standards

• Act as a liaison between referral sources, community partners, and internal service lines

• Support continuity of care through aftercare services, including monthly follow-up calls for six months post-discharge