Case Manager/Peer Support Specialist (53092)

Position Summary:

This Case Manager / Peer Recovery Specialist is a member of the Recovery Team and works closely with the Treatment Counselor, Supportive Employment Coach, and other program staff. This position provides case management, peer support, advocacy, resource coordination, and recovery coaching to individuals with mental health and substance use challenges. The position helps participants access services, achieve goals, build support systems, and progress toward recovery and self-sufficiency.

Essential Job Functions:

• Embrace and embody the mission, vision, and values of WestCare Tennessee.
• Provide case management and peer recovery support services to participants.
• Assist participants in identifying goals, strengths, needs, and barriers.
• Connect participants to community resources such as housing, food, transportation, healthcare, employment, and educational services.
• Advocate for participants to improve access to needed services and support.
• Assist participants in establishing or rebuilding positive support systems.
• Facilitate or co-facilitate groups, workshops, and evidence-based curricula.
• Participate in staff meetings, case staffing, and treatment planning discussions.
• Monitor participant progress and provide follow-up support throughout enrollment.
• Complete progress notes, referrals, discharge summaries, and other required documentation in a timely manner.
• Support participants using recovery-oriented principles and, when appropriate, lived recovery experience.
• Always maintain professional boundaries and confidentiality.
• Attend required trainings, meetings, conferences, and WestCare eLearning courses.
• Perform other duties as assigned.
• Perform individual follow-up interviews to document individual progress, to make additional referrals if needed and to maintain active communication throughout the duration of their enrollment in the program.
• Will engage and complete the required WestCare Tennessee eLearning, and any other program related trainings.