Case Manager (Personal Injury)
At the Godsey Law Group, we believe every case tells a story – and the way that story is built during prelitigation determines how it ends. We are seeking a driven, client-focused Pre-Litigation Case Manager to join our team. This is a strategic, high-impact role where your actions directly influence case value and client trust. Here, you are not a treatment coordinator – you are a builder of case value, narrator of the client experience, educator, and influencer in which every action you take directly affects the strength, outcome, and financial value of each case and the firm success. Here, Accountability, Client First, Teamwork, Excellence, and Diligence are not slogans – they are the behaviors that define success.
WHY YOU’LL LOVE WORKING HERE
- High-Impact Role: Yoi directly control how strong cases are when they leave pre-litigation
- Values-Driven Culture: We live our ACTED values through action, not words
- Growth & Development: You’ll receive training, support, and the opportunity to grow with a high-performance team
- Client Advocacy: You’ll guide clients through their most vulnerable moments while building cases that change outcomes
WHAT YOU WILL DO
As a Pre-Litigation Case Manager, you will:
- Educate and Advocate for Clients
- Serve as the primary advocate and point of contact for clients during their medical treatment
- Explain how treatment impacts both their health and case outcome, ensuring clients stay engaged and compliant
- Persuade hesitant clients to complete training by building trust and reinforcing the importance of care
- Work with Providers to Strengthen Case Value
- Collaborate with medical providers to understand treatment plans, MRI findings, and future care needs
- Ensure treatment documentation fully reflects the client’s injuries and supports maximum case value
- Advocate for clients to receive the necessary care that positions their case for the strongest possible outcome
- Build High-Value Cases
- Strategically manage cases to move them from average value to maximum potential
- Identify and close treatment gaps, ensuring every case is thoroughly documented and supported
- Prepare strong, complete case files for attorneys and demand writers that set the stage for maximum recovery
- Collaborate with the Legal Team
- Provide attorneys with organized, high-value case files ready for demand or litigation
- Work closely with your team to keep every case moving forward without delay
WHO THRIVES HERE
- Client Advocates – who successfully build trust and guide clients through treatment with empathy and persistence while staging the case for maximum potential value
- Strategic Thinkers – who show through actions that treatment, documentation, and timing determine case value
- Proactive Doers – who anticipate problems, close gaps, and refuse to let cases stall before the need to do so arises
- Team Players – who communicate and collaborate to achieve the best outcomes for clients and the firm
- High Performers – who want to work where expectations are high and success is rewarded
WHO WE’RE LOOKING FOR
We are looking for a candidate who is:
- Has 3+ years of experience in personal injury case management
- Has 3+ consecutive years of experience handling a caseload of 100+
- Strong written and verbal communication skills
- Strong persuasive and influence skills
- Ability to manage multiple active cases in a fast-paced environment with precision
- Has a results-driven mindset and commitment to living our ACTED values every day
READY TO BUILD CASES THAT WIN?
If you are passionate about client advocacy, thrive in a fast-paced environment, and want to be part of a team where your work directly impacts outcomes - we want to hear from you. APPLY TODAY