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Memorial Health System

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Case Manager, RN - Care Coordination - Days - PRN

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Coordinates the efforts of patient, family, and healthcare professionals to develop a plan of care across the continuum based on identified needs. Reviews and assesses the appropriateness of patient admissions and continued stays in accordance with established policies and procedures.

  • Ensures implementation of the prescribed plan of care in collaboration with patient/family and healthcare providers.
    • Coordinates care and services across the continuum working directly with patient/ family, healthcare providers, staff, and payers.
    • Evaluates and communicates patient progress towards established outcomes.
    • Coordinates multi-disciplinary discharge planning to assess current and discharge needs.
    • Evaluates patient satisfaction and quality of care provided.
    • Provide post-discharge follow-up to ensure the progress of the discharge plan.
  • Promotes quality and cost-effective interventions, resources, and outcomes utilizing a multidisciplinary team approach.
    • Reviews and determines necessity and appropriateness of hospitalization using established criteria to prevent denials of payment.
    • Refers appropriate cases to the physician advisor for intervention.
    • Serves as a liaison with healthcare providers, admissions, and medical records staff to assure continuity of patient care, discharge planning, and effective communications.
    • Arranges appropriate referrals for counseling, financial assistance, and discharge planning assistance as needed.
    • Assists in the collection, delivery, and tracking of information for Performance Improvement, Risk Management, and Infection Control.

Education:

  • Associate's Degree: Graduate of an accredited program in nursing

Experience:

  • 3 years of clinical experience as a registered nurse in an acute care facility

Skills:

  • Excellent customer service and communication skills
  • Strong organizational and problem-solving skills
  • Advanced statistical and spreadsheet/database application skills

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