Case Manager Safe Station FT Weds-Sat

Full-Time Case Manager -1st Shift

Reports to: Safe Station Supervisor
Schedule: 1st Shift Wednesday through Saturday 7:30 a.m. – 5:30 p.m.
Classification: Non-Exempt
Location: South Bend, Indiana

Who We Are

Youth Service Bureau’s ultimate focus is to ensure all youth have access to safety, shelter, and the opportunity to succeed. Youth Service Bureau delivers client-centered, trauma-responsive, and preventative services and support to youth experiencing safety and housing crises. YSB envisions a future where all youth have safe and stable housing, peer and community support, tools to heal, and opportunity to reach their full potential. We do this through offering an array of services including a 24/7/365 emergency shelter, Safe Station. The shelter provides safe shelter to runaway and homeless youth, and youth placed by the Department of Child Services or juvenile probation. YSB is a hands-off restraint-free facility operating 3 shifts of round-the-clock care and supervision of youth who are experiencing homelessness or crisis.

Job Responsibilities – Summary*

• Provide comprehensive case management, including individualized service plans, SMART goals, progress monitoring, documentation, and aftercare.
• Coordinate referrals and community-based services to address youth needs and support safety, stabilization, family engagement, reunification, and long-term stability.
• Develop discharge and aftercare plans and ensure continuity of services for at least 90 days post-discharge.
• Support family engagement, communication, conflict resolution, and alternative living arrangements when reunification is not appropriate.
• Ensure educational needs, school attendance, and school requirements are met.
• Assist with shelter operations, intakes, rule enforcement, documentation, and preparation for licensing and monitoring visits.
• Facilitate recreational and life-skills programming and connect youth with community resources.
• Maintain required trainings and complete other duties as assigned by the Shelter Supervisor.

Qualifications & Compliance Requirements

· Minimum high-school diploma, some college preferred

· Experience working directly with you in a residential, shelter, crisis or community-based setting

· Technology Skills: Basic computer skills, Office 365.

· Communication Skills: Must possess written and verbal communication skills.

· Leadership/Behaviors: Integrate trauma-informed care, positive youth development, and transition to independence skills into all client interactions while maintaining ethical boundaries and professionalism. Must be self-sufficient without requiring constant supervision

· Must be 21 years of age

· Must have a valid driver’s license and car insurance

What We Offer

Vacation, sick and personal time

· Medical/Vision, Dental and Life Insurance Available

· Free Tele-health and Tele-Therapy through the Youth Worker Well-Being Project (Indiana Youth Institute)

· Exciting innovative, collaborative, and team-oriented work environment

· Challenging and progressive career development

· Open communication, recognition programs, and team-building events

· And much more for motivated, results-oriented individuals who want to make a meaningful difference in their community and role

Other Important Information

Pay/Salary: $19.50 per hour through the 90-Day Introductory Period, $20.00 per hour upon successful completion of Introductory Period

Reports To: Safe Station Supervisor

Core Hours: 1st Shift Wednesday through Sunday 7:15 a.m. – 3:15 p.m.

Travel: Will travel to various sites in the county; YSB provides a vehicle as needed.

Visit our website at: ysbsjc.org
*This job description is intended to be a general summary of job content. It should not be construed to be an exhaustive list of job duties or job requirements.
This non-exempt position qualifies under the Fair Labor Standards Act’s minimum wage and overtime pay requirements.

We are an Equal Opportunity Employer

• High school diploma or equivalent required. Some preference given for those seeking a bachelor’s degree in social work or a related field. Some experience working with youth is desired.
• Ability to organize and implement plans, excellent oral & written communication skills. Work with diverse populations and the ability to handle crisis situations while maintaining appropriate boundaries.
• Must have a valid driver’s license and vehicle insurance at agency required level, and the ability to pass drug screen, including a physical and tuberculosis test, and comprehensive background checks.
• Must be 21 years of age or older.