Case Manager

Are you ready to make a difference?

The Senior Friendship Centers has an opening for a dynamic

Case Manager

Are you looking for a meaningful career where every day you have the opportunity to make a lasting impact on vulnerable members of the community? Senior Friendship Centers is seeking a compassionate, organized, and self-motivated Case Manager to join our team.

In this role, you'll work directly with older adults throughout the community, assessing their needs, developing individualized care plans, and connecting them with essential services that help them remain safe, healthy, and independent in their own homes. This position meets with seniors in their homes to complete assessments in person. Other related work can be completed remotely from home. Candidates must be comfortable driving to multiple locations using their personal vehicle. This is a remote work opportunity for applicants who live within commuting distance of Lee County. To better serve our community, we are searching for someone bilingual in Spanish/English.

The ideal candidate is someone who genuinely enjoys helping others while living out our core values of compassion, integrity, respect, and collaboration. The Case Manager is a full-time Monday-Friday position. We offer a robust benefits package including health, dental, and vision coverage; generous paid time off; paid holidays; a 403(b) retirement plan with employer match; and—most importantly—the chance to do meaningful work with an organization that truly cares. If you’re ready to make an impact, we’d love to hear from you—apply today!

Essential Functions:

• Assess the needs of older adults who have been referred to Senior Friendship Centers and screened as possible recipients of Title III, Community Care for the Elderly, Alzheimer's Disease Initiative, Home Care for the Elderly, and other programs.
• Perform an in-home assessment with clients to evaluate the impact of services.
• Assess, plan, implement, and monitor service delivery plans with clients utilizing community resources. Perform required follow-up evaluations of services. Complete the Department of Elder Affairs (DOEA) required annual assessment of each client.
• Meet productivity goals as outlined by the Supportive Aging Services Director.
• Complete client reports, logs, and case file documentation per program requirements.
• Provide after-hours support.
• Remain current on DOEA grant program guidelines, including attendance at training programs.
• Participate in fundraising and outreach activities to promote the organization’s mission.
• Report any incident of abuse or neglect as mandated by state guidelines.
• Must comply with HIPAA regulations and OSHA laws and safety guidelines.
• Attend staff meetings, training, and seminars as required.
• Must comply with all Senior Friendship Centers personnel policies.
• Must protect the safety and health of staff, volunteers, participants, and others by observing and following the organization’s safety and incident policies.

Supervisory Responsibilities:

• None.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Remote Work Position; must have a strong internet connection.
• The work environment may vary between office locations and may include stairs.
• Senior Friendship Centers is a drug-free and smoke-free workplace.

EEO statement:

It is the policy of Senior Friendship Centers to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities.