Case Manager, SSVF
Title: Case Manager
Department: Veterans Housing Solutions
Reports to: SSVF Case Manager Supervisor
FLSA Status: Full-time, Non-Exempt
Job Summary:
The Case Manager meets with assigned clients regularly to do full assessment of client’s physical, mental and social needs, life skills, competency, employability, educational needs and other necessary areas. Referrals are made according to the needs of the client. The Case Manager assures each client utilizes program components that are consistent with the client’s service plan.
Essential Duties and Responsibilities:
- Conducts initial and ongoing assessment of client needs and progress
- Maintains complete client records in accordance with agency and best practice standards
- Conducts regular case management meetings
- Performs crisis intervention
- Reviews, weekly, assigned case files
- Refers clients, as appropriate to their individual needs, to outside resources (e.g. medical, dental, mental health, legal, social services, veterans’ benefits, etc.)
- Interfaces with other staff as appropriate regarding client needs and progress
- Maintains all required documentation in HMIS
- Attends weekly SSVF Staff Meeting and exchanges information with other staff regarding client needs
- Attends all VVSD Staff trainings and meetings as required
- Performs other duties as assigned by supervisor