Case Manager, Staff Sgt. Fox Suicide Prevention

Make a meaningful impact in the lives of Veterans and their families by connecting them with critical services, strengthening protective factors, and supporting long-term stability. In this dynamic role, you’ll provide individualized case management, coordinate community and VA resources, and respond to urgent needs with compassion and purpose. Join a mission-driven team committed to suicide prevention, quality improvement, and helping Veterans thrive!

Job Description

Provide case management for Veterans and Veteran families who are eligible for suicide prevention services.

Responsibilities

• Conduct outreach and engage eligible Veterans and families; complete required eligibility verification and suicide-risk/mental health screening; identify safety concerns; and follow established crisis-response procedures.
• Assess Veteran's needs, risk and protective factors; develop and maintain an individualized service plan; and provide ongoing case management and follow-up focused on suicide prevention and improved stability.
• Connect and coordinate Veterans and families with VA, community, behavioral health, healthcare, housing, employment, financial, legal, transportation, and other appropriate resources and benefits based on identified needs.
• Address identified suicide risk and emergent needs by coordinating timely crisis and supportive services while strengthening protective factors such as connection to care, housing stability, family/community support, and access to resources.
• Adhere Comply and follow the federal grant and organizational program guidelines, policies, and procedures.
• Participate in Continuous Quality Improvement Process.
• Other duties as assigned.

Qualifications

Education/Experience

Bachelor’s degree in social work or related field required

1 year of case management experience required

Military experience preferred

Knowledge/Skills

Crisis Intervention preferred

Excellent computer skills to include Microsoft Office suite and database entry

Requirements

Must meet and maintain eligibility requirements to be insured by UWCA’s insurance

Valid Alabama driver’s license and reliable transportation

Proof of automobile insurance commensurate with State law

Cell phone

Background checks to include criminal record, drug screen, and TB test

Working Conditions

Services are provided in office, in the community, and in client homes

Some occasional after-hours/weekend work

Travel required

United Way of Central Alabama Mission & Core Values

Mission: To increase the organized capacity of people to care for one another and to improve their community.

Core Values

• Put People First: Respect every person, value employees, foster inclusion, serve others, and lead by example.
• Serve the Community: Understand and meet community needs while making the community better through our work.
• Do the Right Thing: Act with integrity, honesty, transparency, accountability, and a commitment to excellence.
• Be Collaborative: Build strong teams and trusted partnerships, work strategically, and unite around shared goals and measures of success.