Case Manager- Stay Housed LA Program

Change Lives and Transform Communities – Join Our Eviction Defense Team!

Neighborhood Legal Services of Los Angeles County (NLSLA) provides free assistance to over 175,000 individuals and families each year through innovative projects that expand access to justice. We see the law as a powerful tool for social change, and we’re looking for passionate individuals to help us fight for justice.

We value diverse perspectives and experiences, and we believe that a strong community is built through inclusivity. NLSLA is proud to foster an environment that welcomes individuals from all backgrounds and abilities, and we encourage all qualified candidates to apply.

About the Role
Stay Housed L.A is a partnership between Los Angeles County, the City of Los Angeles and local community and legal service providers to implement a county-wide Right to Counsel program. Together, we provide the tenants of Los Angeles County with a broad range of legal services from legal information, guidance and resources to direct legal representation in eligible involving court eviction proceedings. The Case Manager will be responsible for working collaboratively with housing attorneys to provide advocacy and support services including assisting with housing searches, applying for rental assistance and other relief, and conducting client interviews and intakes.

In this role, you will report to the Associate Supervising Attorney. This position is non-exempt.

What You’ll Do

· Maintain client files and important documents. Prepare documents for clients.

· Maintain regular and meaningful communication with clients, demonstrating empathy, actively listening to their concerns, and working collaboratively with them toward the goal of achieving and maintaining housing stability.

· Collaborate and problem-solve with advocates.

· Communicate and collaborate with community partners to secure resources for clients.

· Prepare applications for rental assistance and other relief.

· Search for suitable housing with clients.

· Assist clients with access to government benefits and referrals as appropriate

· Develop relationships with community partners, such as housing providers, moving companies, and shelters. Conduct information presentations to clients and partners.

· Perform general clerical duties, schedule meetings, and conference calls.

· Perform other duties as assigned reasonably related to the position and generally within the same level and classification as core responsibilities.

· This position is designated as hybrid. Employees are required to work on-site a minimum of two (2) days per week, with the remaining time eligible for remote work as business needs allow. Specific in-office days may be set by the department or manager to support team collaboration and organizational priorities. Any out-of-state work is prohibited unless prior approval is obtained from HR.

· Travel to NLSLA program offices, courthouses, and other locations throughout Los Angeles County may be required.