Case Manager Supervisor

Make a Real Impact in Your Community!

Are you passionate about helping individuals overcome substance abuse and reclaim their lives? At Community Solutions, Inc. (CSI), we believe in second chances and providing the support people need to succeed. For over 60 years, we’ve been a pioneer in community-based services, transforming lives through innovative programs for individuals involved in the child welfare, juvenile justice, or criminal justice systems

Join our mission-driven team as a Full-time Case Manager Supervisor at our Santa Maria DRC Program. This individual will be responsible for general and supervisory case management duties. Ensure community safety and effective program operation through internal and external monitoring of client activities and program services.

What You’ll Do:

• Perform all duties and responsibilities of case manager, including carrying a caseload as required by program needs, as relates to counseling, case record management, intake assessment, discharge preparation, aftercare services, security, resource management and facility maintenance.
• Supervise Case Manager staff, relating to both security and case management.
• Oversee staff response to all shift problems and emergency incidents.
• Review all client related paperwork, regarding content, timeliness and quality.
• Review all client files on a monthly basis for organization and content.
• Monitor client compliance with treatment stipulations and recommend modifications to program director.
• Monitor staff performance and provide regular feedback to program director on all staff.
• Assist program director in developing, leading and supervising client group meetings, program services and counseling sessions.
• Monitor and evaluate group activities on an ongoing basis.
• Assist program director in training staff in areas of security procedures, client supervision, client paperwork and case management duties.
• Supervise the completion of urine collections, telephone spot checks and employment and home site visits of clients to verify and document client movement and record information.
• Monitor shift operation for compliance with Agency policy and procedure, applicable standards and relevant contractual policy.
• Monitor staff compliance with all policies and procedures pertaining to the safety and security of clients, Agency property and the community.
• Assist program director in setting agenda and participate in weekly staff meetings.
• Perform the functions of human service worker/case manager such as client supervision, custody, searches, facility rounds, counts, and urine surveillance as needed.
• Perform all duties of program director during periods of his/her absence.
• Participate in on call agency duty officer rotation as assigned.
• Maintain a working knowledge of and abide by the Agency’s programs, policies, and procedures.
• Perform other duties as assigned by the supervisor.

Schedule: Monday-Friday (mostly 1st shift hours but schedule may vary based on program needs and events)

Salary: $68,573.15

Why Work with Us?

• Life-Changing Work: Help individuals on parole rebuild their lives and contribute to their communities in meaningful ways.
• Trauma-Informed Approach: CSI is committed to understanding and addressing trauma. You'll receive ongoing training to ensure you can support clients with care and compassion.
• Collaborative Environment: Work closely with the Program Director, MST Experts, and external stakeholders in a supportive, team-oriented setting.
• Growth Opportunities: Expand your expertise with training, certification, and professional development options in a growing organization.