Case Manager - Supportive Services for Veteran Families, Summit County - Full-Time

Case Manager

Supportive Services for Veteran Families, Summit County

Full-Time, 40 Hours/Week

$42,000/Year

SCHEDULE: Determined on a case by case basis

SUMMARY: Community-based case manager for homeless and at-risk veterans experiencing housing crises.

SUPERVISOR: Program Manager

DUTIES AND RESPONSIBILITIES:

• Travels to community locations where homeless and at-risk veterans congregate to ensure effective local outreach.

• Assesses needs, risks, and obstacles applicable to household stability and long-term permanent housing.

• Assures the provision of financial assistance for homeless prevention or rapid re-housing services as needed and requested.

• Assures that participant housing is habitable according to established organizational standards.

• Coordinates and brokers community resources that meet individual needs.

• Assists participants in developing realistic and achievable housing plans that focus on housing stability and include measurable action steps and timetables.

• Maintains regular contact with the household including childcare assessments, crisis intervention, referrals, and ongoing life skills development.

• Assesses progress toward goals, updating and modifying individual service plans as needed.

• Documents and records all significant interventions, diagnostic action steps, progress reports, utilization of referral services.

• Collects and provides required data for the HMIS database.

• Actively participates in regular SSVF Coordinating Team meetings for the purpose of program consistency, monitoring and effectiveness.

• Provides crises intervention when necessary.

• Applies Housing First and Motivational Interviewing best practice models in service delivery approach.

• Participates in community-wide events promoting services for veterans.

• Complies with agency policies and procedures, COA regulations, federal and state requirements, and educational/certification/registry requirements.

• Other duties as assigned.

The Duties and Responsibilities above represent the most significant duties of this position, but do not exclude other assignments that would be within the qualification and responsibility levels of this position.