Case Manager

General Description:

This full-time exempt position, under the supervision of a Senior Case Manager, is responsible for developing, implementing, and managing a program for each resident/client assigned to the respective caseload by contract requirements.

Required Knowledge, Abilities, and Experience:

• Developing a comprehensive plan of care that meets the needs of the client
• Provide the client with information on community services and agency services which will address their needs and make the appropriate referrals on behalf of the client
• Educate client on all areas related to program participation including rights and responsibilities and appeal rights
• Utilize case management skills, such as brokering, advocacy, monitoring and discharge planning to link clients and their families to resources and services
• Work closely with client to develop and revise care plans that are client focused and meet client needs
• Schedule and/or participates in Case Conference with clients/caregivers, service care planning and negotiate agreements
• Provide discharge planning to disenrolled clients to ensure client’s needs are met
• Maintain client physical file with required forms as per policy
• Ensure all services are supported by care plan, and case note documentation
• Ensuring that all stipulations are met by each resident assigned to the caseload
• Facilitate required Cognitive Behavioral Workshops and classes
• Required to perform all assigned ACA related duties
• Required to attend ACA and other assigned or mandatory training classes in accordance with Kintock training policies
• Transportation of residents
• Perform other work related duties as assigned by the Senior Case Manager or Director

Knowledge of:

· Modern principles of criminal justice, community corrections and therapeutic communities;

· Counseling and casework methods and techniques appropriate for offender population;

· Individual and group behavior of persons with criminal backgrounds;

· Custody and accountability standards for contracting agencies.

Ability to:

· To understand and comply with contract rules, regulations policies and procedures;

· Work with offenders to gain their confidence and cooperation;

· Participate as an effective member of a program team;

· Execute Contract Statement of Work regarding case management;

· Clearly express ideas orally and in writing;

· Establish and maintain effective working relationships with staff and residents;

· Communicate effectively with staff, residents and agency representatives;

· Manage a flexible work schedule;

· Maintain contracting agency clearance; and

· Bilingual (Spanish) preferred.

Work and Academic Experience

This position requires a Bachelor’s Degree in Criminal Justice or Social Science and demonstrated knowledge, skills and abilities with at least one year of relevant experience.