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Case Manager - THP+, Transitional Living Services

Open 37d

About Bill Wilson Center:

Bill Wilson Center provides services to children, youth, young adults, and families in Santa Clara County. Additionally, we reach clients through our street outreach and crisis line programs. Bill Wilson Center programs focus on housing, mental health care, supportive services, and advocacy. Bill Wilson Center is committed to working with the community to ensure that every youth has access to the range of services needed to grow to be healthy and self-sufficient adults. A key component of Bill Wilson Center's philosophy encompasses a strength-based approach to improving the lives of the youth and young families in our communities. Bill Wilson Center has been providing services to runaway and homeless youth since 1973. Join us and become a difference maker at Bill Wilson Center!

Job Summary:

The program provides intensive community-based services to young adults (ages 18-24) identified as former foster or probationary youth, and relies on a diverse staff and innovative program model to effectively meet the needs of this underserved and often marginalized population. Specific supports and services offered by this team for TAY housing include: case management/referral to mental health services, housing search, skill building (independent living, vocational, community safety, and emotional/behavioral), socialization and recreational activities, peer and family relationship building, academic support and coordination, employment exploration, and permanent housing search support.

Essential Duties/Responsibilities:

  • Intake and assessment services.
  • Provide case management services to youth in program.
  • Assist youth in skills-building including independent living skills and parenting skills.
  • Assist youth with developing educational and vocational plans.
  • Assist youth with child care arrangements; have regular communication with child care providers and parenting instructors.
  • Provide referral assistance to legal services (LACY), health services, drug and alcohol services and mental health services.
  • Assist youth in developing and implementing an "Individualized Program Plan" to meet long-term housing and independent living needs.
  • Utilize community resources to meet needs of youth in the program.
  • Maintain statistical data and complete reports as appropriate.
  • Attend agency and other program meetings as appropriate.
  • Must be able to communicate effectively, get along with coworkers and management and deal effectively and professionally under pressure.
  • Monitor Clients housing conditions (residence) to ensure safety and/or cleanliness issues are addressed in a timely manner.
  • Ensure cleanliness and tidiness at THP+ office sites. Report maintenance issues to manager or Facilities Manager immediately.
  • Ensure that any BWC vehicles used are kept tidy and that any maintenance or safety issues are reported to the Facilities Manager immediately.
  • Regular attendance is a requirement of the position.
  • Work with outside agencies to ensure quality of care for youth and their children.
  • Other duties may be assigned.

See also