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Volunteers of America-Greater New York

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Case Manager

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Description

Position: Case Manager
Make a Difference in the Lives of Veterans!
Are you passionate about helping others achieve stability and independence? As a Case Manager, you'll help formerly homeless veterans build on their strengths, access essential services, and work toward their personal goals.
About Commonwealth Veterans Residence
Commonwealth Veterans Residence is a single-room occupancy (SRO) program providing permanent supportive housing to formerly homeless veterans, including individuals with behavioral health challenges.
Learn more about our programs: https://www.voa-gny.org/service/permanent-supportive-housing/
Location: Bronx, NY 10472
Minimum Qualifications

Associate's degree or 60 college credits in a human services field; or a high school diploma or GED with two years of relevant shelter experience.
Strong verbal and written communication skills, including basic computer proficiency.

Case Manager Principal Responsibilities

Manage the client intake and assessment process to orient the client to the program and produce a comprehensive assessment of client service needs.
Develop with the client a mutually agreed-upon individual service plan reflecting assessment findings goals. Update the plan with the client as required.
Meet regularly with the client to assist him/her in obtaining needed services/benefits to achieve their individual service plan goals. Provide supportive counseling to strengthen his/her ability to make appropriate life decisions.
Document case management activities in accordance with agency and funder guidelines and procedures. Collect service data and participate in evaluation and quality assurance activities.
Perform other related duties as requested.

The position may also include supervision of direct care staff.
Benefits
We offer a comprehensive benefits package designed to support your health, well-being, and professional growth. Full-time employees enjoy:

Medical, Dental & Vision Coverage
Prescription Coverage
Life Insurance
Retirement Plan
Tuition Reimbursement
Paid Time Off, including a Paid Birthday Holiday

And much more!

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See also