Case Manager - Weekends

About SilverStay

SilverStay is on a mission to revolutionize hospital discharge. We help hospitals, families, and post-acute providers work together to ensure even the most complex patient discharges happen smoothly, quickly, and compassionately.

Our model blends embedded hospital support with advanced data tools to reduce length of stay (LOS), alleviate weekend discharge bottlenecks, and transform how care transitions happen.

We’re now expanding our successful weekday model to weekends and ensuring patients can safely discharge any day of the week and helping hospitals meet their LOS targets.

About the Role

As a Contract Weekend Case Manager, you’ll be on the front lines of hospital discharge innovation. Working Saturday and/or Sunday on-site at one of our partner hospitals, you’ll lead the charge in keeping weekend discharges moving - reducing Monday backlogs, supporting staff, and maintaining momentum toward hospital throughput goals.

This is a highly autonomous role that blends case management expertise, creative problem-solving, and leadership presence. You’ll work closely with hospital care teams and SilverStay’s remote weekend support staff to ensure every possible patient transitions safely and efficiently.

What You’ll Do

• Facilitate Discharges: Coordinate safe, efficient weekend discharges for complex patients, addressing barriers in real time.
• Collaborate Cross-Functionally: Partner with hospital staff, physicians, and families to maintain communication and discharge flow.
• Use SilverStay Tools: Leverage the Complex Case Tool (CCT) for real-time insights, discharge tracking, and accountability.
• Coordinate Post-Acute Placement: Engage directly with SNFs, ALFs, rehab, and home health providers to secure weekend admissions.
• Lead by Example: Serve as the hospital’s weekend discharge leader — reinforcing accountability, providing guidance, and modeling best practices.
• Go Beyond the Walls: When needed, handle offsite tasks such as completing forms, coordinating with facilities, or arranging transportation.
• Track and Report: Document weekend progress, barriers, and outcomes; share updates with hospital and SilverStay leadership

Compensation & Benefits

• This is a 1099/contract role, with potential to be extended or converted to full-time
• Competitive Pay: $60 hourly, eligible performance-based bonuses
• Professional Development: Ongoing mentorship and advancement opportunities
• Flexible Weekend Schedule: 8 hour shifts, Saturday and Sunday, 8:30am-5:00pm

SilverStay is a 2024 Baltimore Business Journal Best Places to Work! Learn more about SilverStay here.